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Case study

Streamline Medicaid eligibility and enrollment processes

The rise of health care consumerism has prompted many hospitals and health systems to rethink their patient satisfaction strategies.

Case study: Streamline Medicaid eligibility and enrollment for increased patient satisfaction

Decrease uncompensated care and the risk of bad debt

Learn how Optum helped one health system streamline their Medicaid eligibility and enrollment processes. The results:

  • More than 25,000 accounts accepted by Medicaid in the last 10 years, representing more than 15,000 patients
  • Over $934 million in gross charges approved for coverage in the last 10 years
  • 96% approval rate


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