O4 Detail Hero Banner

Insights for health care delivery

O4 Hubs

Insights

Social inequities effect on patient and provider

As clinicians and caregivers to our patients, we bear witness to the inequity of health care. Dr. Oreggio shares experience and advice on opening doors to equal care.

Research revolution: Optum Labs

Optum Labs is launching a study for a COVID-19 monoclonal antibody treatment. Through the power of data, every patient will receive the treatment. This approach gives quick results for practical problems.

Mobile clinic brings care to the community

Southwest Medical bridges the access gap with their mobile clinic by meeting patients where they are.

When to refer: PCP guide to Pap exams

Pap smears and HPV immunizations have become fundamental elements of preventive care for women.

The WellMed Bridges palliative care program

Patients with serious illness should not have to choose between curative and palliative treatment. That is the theory behind the WellMed Bridges program.

Connected care

Uncover leader insights and actions for creating a holistic care ecosystem.

Global Nurse Advice Line

Supporting mission-critical programs for federal health agencies

HouseCalls Program

Helping support the continuity of care.

How are you identifying overpayments?

Identifying overpayments after a claim has been paid is a core component of payment integrity.

Optum Virtual Care Employer Contact Us

Optum Virtual Care Employer Contact Us

Managing cell and gene therapies

A diverse pipeline of CGT is coming to the market.

Visualizing fraud, waste and abuse

Graph analytics and machine learning drive the future of program integrity.

Moving toward preemptive kidney transplants

Avoiding dialysis in favor of organ transplant can yield better patient outcomes and lower health care costs. So why is it still uncommon?

Kidney Disease Care: A Comprehensive Approach

Find out how an integrated approach produces better outcomes for renal disease — a common, complex and costly condition.

Automate fraud, waste and abuse

Learn how artificial intelligence (AI) and natural language processing (NLP) can help federal agencies improve program integrity, cut costs and deter fraud.

The customer experience trap

Learn why consumer loyalty is decreasing while innovation in customer experience is increasing.

Flexing seniors’ brains and social muscles

Medicare Advantage plans can differentiate supplementary programs by addressing cognitive health and social interaction.

Enhancing fraud investigations with AI

Simplify the complexities of fraud case review

How holistic programs improve senior health

Medicare Advantage plans need to rise above the competition by going beyond traditional fitness offerings.

New diabetes medication recommender app

Our user-centric tool helps prescribers keep up with American Diabetes Association (ADA) medication recommendations.

Case study 1: High-dollar claim savings

DRG outlier identified, resulting in $200,578 savings.

C-suite Check-In: The Health Care Workforce Crisis

Research report uncovers impacts, obstacles and priorities.

Case study 2: High-dollar claim savings

DRG outlier identified, resulting in $600,000 savings.

Care of the clinician

A 2017 JAMA study showed that 45% of doctors feel at least one symptom of burnout.

Actualizing high-quality coordinated cancer care

The recently launched Cancer Center in Las Vegas incorporates IOM recommendations, delivering high-quality cancer care for better patient outcomes.

How to help patients prevent long-term cognitive complications

Despite the complexity of concussion, primary care providers are in a unique position to give life-altering advice to their patients.

Digital medicine that delights

Dr. Sonia Samagh from the Center for Digital Health is hard at work bringing the many digital tools available into an environment that becomes our “way of being” rather than another tool in the toolkit.

Building resilience: Mental health lessons from COVID-19

COVID-19 has negatively affected many people's mental health, but will anything good come out of it?

Viewpoints on the 2024 CMS Advance Notice

In this webinar, health plans will hear Optum viewpoints on the proposed CMS changes and how they may affect your MA plan. Be prepared now.

Antiracism and inclusion

Optum saw the value in a project for a community cohort, Leadership for Racial Equity, and quickly worked to create a national strategy.

The HouseCalls difference: Kim's story

Kim, a HouseCalls advanced clinician practitioner, believes a good day is when she’s helped someone. Watch the video to see her story.

The Impact of In-home Health Assessments

Learn about the benefits of HouseCalls assessments with these 5 fast facts.

Thrive or crumble: Partnerships are a new area of growth

Read the article from Nick Howell and Chris Pass to learn the successes and lessons of the partnership between John Muir Health and Optum.

"No regret" IT investments for health systems

Learn which tech investments can benefit providers most today.

Grow with physician and consumer-driven insights

Support your hospital’s volume and revenue growth goals

Maximize Recoveries with Subrogation

Identify, investigate and recover medical and disability payments related to accidents.

Watch: OLS Data Leaders at STAT Summit

Break down common missteps when using RWD and create practical strategies to overcome them.

The fight for techquity

Get ideas for how to fundamentally change your approach to building technology and incorporate techquity into your organization.

Building a connected care model

An expert panel explores elements of a whole-health approach.

Digital equity across the health care system

Remove gaps and improve digital access for everyone.

The financial case for connected care

Get thought starters for assessing how a connected care model can strengthen your financial position.

Five tactics to unlock potential

Data and analytics to improve care experiences and outcomes.

2022 Analytics and AI survey from Advisory Board Research

ABR surveyed 250 strategy and analytics leaders.

Can automation cure workforce challenges?

Rethink how to support workers, while simplifying and improving care.

Connected care

See the whole picture for whole-person health.

Success stories in connected care

See how health organizations are creating new ways to deliver care.

A System-Wide Look at Improving Specialty Care

Condition-specific clinical expertise and capabilities necessary for managing complex diseases

Sleep treatment across the ages

Combining real-world data and primary research helps us better understand insomnia.

Optum Dynamic Assessment of Pregnancies and Infants

Assess the impact of medication use during pregnancy and the impact on infant health.

Optum, FDA collaborate on vaccine and biologic research

FDA reaches agreement with life sciences segment of Optum to provide data and expertise to evaluate and research biologics and vaccines.

Data Governance Enables Indiana’s Rapid Response to COVID-19

See how the Hoosier state uses data governance and self-service analytics to monitor, prioritize and quickly respond to COVID-19.

Real-world data fills rare disease data gaps

Data removes the barriers to understanding rare disease.

U.S. Military Entrance Processing Command

Optum Serve conducts physical and mental examinations for military applicants.

Develop your growth strategy

Our research has uncovered four main reasons today’s planning executives struggle to find the right data to make the best decisions.

Optum Evidence Engine

Optum Evidence Engine unlocks the power of personalized, precision health care to help advance disease detection and treatment.

Value Transformation at Keck Medicine of USC

Value Transformation at Keck Medicine of USC

Expanding access to treatment

Find treatment pathways for opioid use disorder.

How will you get to interoperability?

Watch the 10-minute demo to see how Optum Interoperability and Patient Access Services can help your state comply with CmS's final rule

Vaccine cold chain

Vaccine cold chain is a temperature-controlled supply chain process that maintains the potency of vaccines during the storage and distribution process.

Case Study: UMass utilizes analytics to improve adult immunizations

Population health analytics drive UMass participation in the AMGA AI Collaborative

Using Risk Analytic

Using Risk Analytics to Improve Financial Health

Opening the digital doors to all consumers

A strategy guide for expanding access and health equity.

Evolving clinical trials from paper to digital

Accelerate research through a digitized model.

8 things to look for in a virtual care offering

8 things to look for in a virtual care offering

Dynamic Assessment Of Pregnancies And Infants

We help answer questions about maternal and infant health.

Excela Health & Optum partner for employee retention

In this video, learn how Excela Health and Optum are investing in mission-critical initiatives while also avoiding job eliminations.

Walk in their shoes

Learn how real cancer patient and provider experiences drive care navigation decisions.

Five Things to Know About Every Health Care Consumer

Engage with consumers in meaningful ways as COVID-19 evolves.

The unifying power of integrated data

Read how the integration of EHR and claims data can change what we can collectively learn about outcomes.

Accelerating a future where health care is closer to home

This new era goes beyond the walls of a clinic thanks to advances in digital health tools and approaches.

Data’s powerful influence on hospital growth

A digital health transformation is shaping data trends and shifting the way organizations seek and use information.

Improving UR effectiveness with Case Advisor

Improving UR effectiveness with Case Advisor

Increasing Value Through Higher Volume

Improve revenue integrity by expanding admission reviews.

Optum Epidemiology Overview

Watch the video.

Delivering Value-Based Care for Veterans Affairs & DOD | Optum

Best practices to help transition to value-based care.

Understanding the health care needs of Veterans

Ethnographic research conducted to help address Veterans' needs across the health care system.

Improve access to care with HouseCalls

White Paper: Improve Access to Care With HouseCalls | Optum

Transforming Analytics at Boulder Community Health

Learn how Boulder Community Health is using analytics to make decisions, improve care management and drive growth.

Modernizing Health Care: Joan's Journey | Optum

The health care system is built on positive intent, but it’s too complex. Joan’s journey illustrates how we’re creating something different.

States Serve Members Holistically

States Serve Members Holistically

Assess drug performance with the power of integrated data

Inform research and commercial strategy with data insights.

Health care network planning & optimization success

Learn how leaders can use data and analytics to make informed decisions on their network and drive actionable conversations with providers.

Smartsourcing healthcare: A perspective

Optum360 shares an e-book on how provider partnerships can help accelerate growth and financial performance as an alternative to traditional models.

Consumer beliefs driving health care growth and retention

Understand the impact of consumer beliefs on everything from growth and clinical outcomes to patient acquisition and satisfaction.

Connecting the dots: Data-driven transformation

Connecting the Dots: Data-driven Transformation | Optum

Evidence-based Clinical Practice Guidelines for DoD and VA

Improve continuity of care by reducing variation in practice for service members transitioning to Veteran status.

Basset Healthcare partnering insights

Tommy Ibrahim, MD, CEO of Bassett Healthcare Network, shares insights on reinventing a health system for success.

Clinicogenomics: The next big leap in real-world data

Optum clinical genomics is positioned to shape a new generation of evidence that accelerates understanding of disease.

Testimonial: Overturning concurrent denials

See how one client strengthened its utilization review.

Impact story: Collaboration to drive long-term care forward

Impact story: Collaboration to drive long-term care forward

Subscribe to the Weekly Briefing

Get strategic perspectives for C-suite leaders to help guide the health system forward.

The Curious Case of the Costly Complication

Optum helps a client prove product effectiveness

The Doctor Will See You…Anywhere

A profound shift toward coordinated, responsive care is underway in American medicine.

Telephone Lifestyle Coaching for Veterans

Optum Serve can help Veterans achieve health and wellness goals using TLC. Promote well-being, prevent illness and reduce the burden of chronic conditions.

Managing the rise of people with multiple chronic conditions

Predicting who will develop multiple chronic conditions (MCCs) and intervening early is critical to better care and lower costs

Developing a successful network strategy

Grow business and generate revenue with network planning.

Technology Helps Reduce Barriers to Tobacco Cessation

Learn about the growing change in tobacco cessation.

A model market-performance partnership

John Muir Health and Optum partner to advance quality of care.

Clinicogenomics: new, linked data is advancing research

Rich, longitudinal clinicogenomics data can fuel all stages of drug development.

Leveraging commercial health care technologies

Apply AI and program integrity practices in government.

Everest Group Recognizes Optum as a Leader

The 2021 PEAK Matrix report maps the RCM Business Process Services market.

Modernizing clinical trials with EHRs

Discover how Optum and three provider organizations leveraged EHR systems to modernize a clinical trial aimed at diabetes treatment.

4 marketing questions health care leaders should ask

Learn the four essential data-centric marketing questions every health care leader should ask.

Maximize clinical trial enrollment

Use clinical and claims data to conduct patient finding.

Modernize your revenue cycle workforce

New staffing challenges require new approaches.

Forward-thinking strategies for 2022

Explore this video series featuring insights for Life Sciences leaders, delivered by experts from across health care.

Optum Serve health technology and consulting solutions

Improving health across the nation to serve our federal customers

John Muir Health & Optum: A Model IT Performance Partnership

Learn how John Muir Health advanced patient care through rapid IT integration, modernization and optimization.

5 keys to digital health care transformation

Transform operations, better manage business processes and improve outcomes.

Everest Group recognizes Optum as Leader

optum analytics leader everest

Veterans Benefits Administration

They honored their commitment. It's time to honor ours.

John Muir Health Clinical Operations Video

See how John Muir partnered with Optum to enable a seamless consumer experience.

MMIS Game-Changer: Collaborative Contracting

NASPO ValuePoint helps states streamline procurement.

Patient-Centered Care Centers of Excellence

Optum's Centers of Excellence improve outcomes through patient-centered care.

The Physician Liaison Outreach Playbook

The Optum Physician Liaison Outreach Playbook gives physician liaisons best practices, tools and templates for effective physician relationship-building.

SNFs Improve Care & Business Outcomes for Facilities

The Optum Care Model Helps SNFs Meet Strategic Goals

Learning Network Annual Member Meeting 2021

Monday, September 20, 2021; 1 p.m. CT

Realize agility through a modern digital infrastructure

A Q&A on digital innovation and how it can help organizations deliver on business and patient care goals

John Muir Health Partnership Insights

Learn how to lean into a partnership and determine the most important things to your organization and how to achieve them.

Optum Provider Services Master Agreement

Optum delivers provider management through NASPO ValuePoint.

NASPO ValuePoint Helps States Streamline MMIS Procurements

Streamline MMIS procurements through cooperative purchasing.

Monitoring COVID-19 vaccine safety

Discover insights from Dr. John Seeger’s recent participation at the Duke-Margolis Thirteenth Annual Sentinel Initiative Public Workshop.

Solutions to the maternal care crisis are coming into focus

Solutions to the maternal care crisis are coming into focus

Five Insights to Manage Hospital Administrative Costs

In this Optum article, futurist Tom Koulopolous and John Muir Health's Chris Pass share five strategies to manage administrative costs and improve performance.

Military & Veteran Health Care Journey: Infographic

Delivering and managing health care at key phases of life for Military Service Members and Veterans.

Center for Health Equity - The Lewin Group, Part of Optum Serve

See how we help public and private health care leaders, policy makers and researchers support equitable individual and community health.

The American Rescue Plan and public health

ARP is an opportunity for state governments to improve public health through investment, infrastructure and innovation.

Navigating Forward: C-suite check-in — Research findings state of health care

Find out what 161 C-suite health care leaders think about how COVID-19 has changed the industry — and where we still must make progress.

Impact member care with in-home assessments

Download the infographic to learn more about how in-home assessments can uniquely impact SDOH.

Star ratings are important to Medicare Plans

Learn how health plans can improve Star ratings through high-touch strategies.

Insights on improved care through technology and scale

John Muir Health shares how the organization uses technology to reach those in need of health care services.

Preparing a strategy roadmap for government programs entry

Amy Jensen, VP of Optum Advisory Services, outlines requirements for a new market expansion.

Optum Care Model & UnitedHealthcare Assisted Living Plan

Support residents living in a senior living community.

Meeting consumers on their terms

Learn how relationships between consumers and health organizations are transforming.

Improved Arkansas Medicaid Outcomes

Helping Arkansas improve Medicaid outcomes, reduce costs.

Take Bold Action & Maximize Impact

Take Bold Action & Maximize Impact

Accelerate your digital transformation

Capitalize on the momentum around digital health solutions.

Optum Advanced Practice Clinician (APC) video

Advanced practice clinicians give personal care

Population health management best practices

Learn about industry players in the population health management (PHM) market and what to look for in a best-in-class solution.

The rising cost of cancer care

Understand the trends and how to respond.

Assisted living plan comparison scenario

Keep your SNF-qualified residents with you longer.

COVID-19 Area Vulnerability Index

Prioritize resources and optimize care to fight COVID-19.

Deliver program integrity efficiencies

Curb fraud, waste and abuse for federal agencies.

Robotic Process Automation (RPA)

We utilize RPA to advance federal government programs.

Real-world data centralized teams

Expanding the use of RWD requires expertise and leadership.

Self- service health care scheduling

Manage health care appointments with ease.

When ‘Is it safe for me?’ changes to ‘Is it safe for us?’

Studying the impact of treatments on pregnancy and infants can help patients, providers and pharmaceutical companies make key decisions.

Taking the Blinders Off Cancer Through Immunotherapy

Webinar: Taking the Blinders Off Cancer Through Immunotherapy

The Path to 4+ Star Performance

Implications for 2023 Star Ratings

Reserve Health Readiness Program

Customized health care solutions for the DoD.

How AdventHealth leverages precision marketing

Optum Forum 2021: Regional One Health

Case Advisor contributes to utilization review success.

Preventing suicide among our nation's Veterans

See how Optum Serve, along with the PREVENTS Initiative, is helping in the collective effort to eliminate suicide among military and Veteran populations.

Four steps to a RWD enterprise strategy

Lou Brooks, SVP, Real-World Data and Analytics at Optum

Population Health in the Digital Age

Introducing population health technology of the future

Leveraging Technology in Quit Services for Tobacco Cessation

Technology, tobacco products and who uses tobacco are changing, and Optum Quit Services are evolving to meet those changes.

Physician Outreach Toolkit

Scripting worksheets and template guide.

Optum Serve: Protecting taxpayer dollars

Protecting Taxpayer Dollars | Optum Serve

Real Talk on Real-World Evidence: Practical Applications in 2021

Virtual fireside chat with Advisory Board and Optum Life Sciences leaders explores the expanded use and next wave of RWE applications

When a Skilled Nursing Facility (SNF) Becomes a Health Plan

This white paper addresses the challenges of launching a provider-owned ISNP.

Self-Direction for State & Local I/DD Programs

This content is presented by Optum and the Spark Initiative.

Applying robotic process automation (RPA) for compliance

See how RPA helped saved 9,465 hours and $950,000 over five years in our client use case example.

New Data Dimensions In Life Sciences Research

Expanded research methods can address cost at the root level.

The Optum care model in your community

Deliver specialized health care benefits to your residents

Benefits of the Optum care model

Learn five fast facts assisted living communities should know.

Making health screenings more convenient

Making health screenings more convenient

Bassett Healthcare Network Blazes a Bold Path Forward with Optum

Bassett Healthcare Network Blazes a Bold Path Forward with Optum

Preparing for the future of life sciences

Life sciences leaders are thinking differently with data to support novel strategies.

Generating fuel for growth

Generating fuel for growth

Explore five priorities to improve financial performance

Explore five priorities to improve financial performance

Targeted care and lower cost: How one state achieved both

One state achieved both in delivering home health services.

Overcoming challenges to managing costs in health care

A Q&A about opportunities to improve margin performance

Case study: Provider performance analytics

Case study: Provider performance analytics

True interoperability adds value

Act on trends, enhance care coordination and much more.

Demonstrating product value with integrated data

A special webinar hosted by MM&M demonstrates how integrated EHR and claims data offers a new foundation for demonstrating product value.

Webinar: Slowing the Progression of Chronic Kidney Disease

Explore insights into better care management and cost reduction.

Becoming financially resilient after COVID-19

We surveyed 105 hospital leaders on their strategies for achieving stronger financial health.

Driving Hospital and Health System Growth strategy

Explore a collection of best practices for health systems.

Enterprise IT strategies with HIMSS and Optum

Scott Gaydos of Optum shares how enterprise IT strategies provide numerous opportunities to improve and transform health care.

Human Centered Design in Health Care

This Optum white paper shows how human-centered design builds technology and programs that are easy and intuitive for consumers to use.

Automation Drives Success for Health Systems

Discover innovative strategies to improve financial health.

Health Care Interoperability Solutions

Optum Interoperability and Patient Access Services can help your state comply with CMS' final rule. View our overview video to find out how.

Four steps to an enterprise data strategy

Explore the steps for creating a real-world data strategy that helps life sciences companies to maximize their data investments.

Is Your Real-World Data Research Ready?

Real-world data can help evaluate the effectiveness of medications and therapies, which is why evaluation should be part of the investment.

Health Equity & Women's Health

Create meaningful change for the women in your workforce.

Clinical and claims data: A powerful combination

Get a snapshot of the pros/cons of clinical and claims data.

Improve Women's Health with Community-Based Solutions

Improve Women's Health with Community-Based Solutions | Optum

Optum Health Care Interoperability & Patient Access Services

Our solution is fully developed and ready right now to help your state meet compliance.

Gratitude for Heroism

Optum Serve is proud to recognize female Service Members and Veterans.

Clinicogenomics Enable Precision Drug Development | Optum

Navigate the workforce challenge

Identify root causes of workforce upheaval and how to adjust policies, procedures and practices for stability and long-term growth.

Balancing health choices, cost and outcomes

The health care system has fewer resources than ever and struggles to provide care when and where people need it. How can employers support their workforces?

Digital scheduling at a rural health system

Learn how a rural health system achieved an ideal patient experience and increased bookings with digital scheduling.

For Working in Health Care, Positive Future Awaits

Sarah King, chief client officer, highlights how we can work together to overcome workforce challenges and forge a new path forward.

6 workforce strategies for health care leaders

Strengthen and inspire your health care workforce. Our actionable toolkit offers new strategies to reconnect with talent, simplify workflows and more.

6 growth trends for patient-centric health care

Learn strategies you can use to differentiate your health system from your competitors.

Health leaders share IT transformation stories

Hear John Muir Health and Bassett Health’s observations on digital transformation, modernizing infrastructure and strategic automation.

Optum Quit Services

Discover the difference of an evidence-based program that offers a truly personalized approach and blends technology with a human touch.

The bedside research revolution

Optum Care Research and Innovation is an internal research support system that shows research is an integral part of care delivery.

Optum Care agent guide

Help your clients stay healthy and independent.

Optum Quit For Life

Discover the difference of an evidence-based program that offers a truly personalized approach and blends technology with a human touch.

Modernizing the Medicaid Experience | Optum

How can states and providers use modularity to modernize? Dustin Haisler at GovTech.com interviews Optum product leaders for insights.

Webinar: Trends and challenges in telehealth

Explore new ways of doing business that allow you to meet shifting customer expectations, workforce challenges and emerging business goals.

Using Your EHR to Accelerate Digital Health

Explore how a thoughtful approach to EHR can impact the health care digital journey and help an organization achieve its business goals.

Supporting those who serve

Optum Serve is proud to support Military Service Members, Veterans and their families.

Digital Front Door Strategy Improves Patient Experience

Discover how a digital patient engagement strategy can provide easier access, reduce cancellations, and enhance front-end collections.

The Health Equity Alignment Solution (HEALS)

HEALS is a data analytics solution that highlights where and how inequities occur within a community, state or a health plan’s member population.

Priority Identification Vaccine Operating Tool (PIVOT)

PIVOT provides the data analytics and visualization needed to optimize planning, administration and monitoring of vaccines.

Third Annual Optum Survey - AI in Health Care

AI on the rise: Health leaders turn to tech in the pandemic.

Reinventing a health system for success

Learn about the Bassett Healthcare and Optum partnership.

Cost optimization strategies to restore financial health

Watch the webinar for insights on disruptive market forces, the health care economy, cost-management efforts and managing operating costs.

Vaccine Outreach - Implementing Community Engagement (VOICE)

VOICE addresses vaccine hesitancy in at-risk and vulnerable populations.

Strategic Growth for Health Systems

This webinar covers topics surrounding disruptive market forces, workforce strategy, competitors growing within the industry and finance.

Applying health equity through action and evidence

Optum VP of Health Equity Analytics, Dr. Ali Shirvani-Mahdavi, discusses developing a data-driven strategy for equitable health outcomes.

How Excela Health Is Tackling Costs

See how Excela Health saw an area of opportunity in their revenue cycle and partnered with Optum for immediate impact and long-term value.

NEJM Catalyst Q&A: Tech’s role for health care’s workforce

CMO Dr. Garry Choy discusses pros and cons of using automation and clinical decision support to meet today's workforce challenges.

Delivering the Personal Touch

Reconcile your RWD expectations to maximize your investment

Understand how routine clinical practice impacts information captured in real-world data (RWD).

Driving a frictionless digital patient experience

Watch the webinar to learn how to reduce friction points impacting the digital journey and preventing patients from getting in the door.

Cost optimization strategies to restore financial health

Watch the webinar for insights on disruptive market forces, the health care economy, cost-management efforts and managing operating costs.

Who are the patients in your market?

Get a complimentary custom market assessment to identify high-value patients and vulnerable populations to build meaningful engagements.

Modernizing the Medicaid experience

Read our 9 key takeaways for states to modernize the provider management experience.

Emerging technologies in underwriting

Listen to the on-demand webinar from Becker Healthcare in partnership with Bill Dimmock, VP of Advisory Services at Optum.

Partnering to reduce fraud, waste and abuse

We partner with federal agencies to address challenges and support their unique needs through technologies, solutions and best practices.

New mandatory CMS reporting rules will impact states

To meet the requirements, states should consider focusing on five key areas.

Clinical intelligence: The smartest revenue cycle investment

Our white paper shows how investing in smart technologies supports the revenue cycle from patient registration through full reimbursement.

Health system boosts reach with payer channel scheduling

St. Luke’s Health dramatically increased volumes and decreased costly no shows with Optum digital scheduling. Learn how your system can, too.

Leverage AI-powered CDI and coding

CDI programs are expanding to support risk adjustment initiatives. Integrated CDI technologies are needed to support revenue and integrity.

Tackle workforce crisis with human innovation

Explore human-focused innovations for solving health care workforce challenges while reaping benefits for all.

Reassess the Inflation Reduction Act with evidence in mind

Cut through the noise of the Inflation Reduction Act of 2022 with key points aimed to help life sciences leaders leverage impactful data.

Engage providers to impact member outcomes

Download our infographic to learn how Optum can take the burden off of payers to impact provider performance.

Reimagining senior care to meet changing demands

Find out how Medicare Advantage plans can improve your residents’ experience with more supportive, holistic care.

Volume 2: Revenue performance for better financial health

Read the white paper for strategies on achieving proper levels of reimbursement, writing off bad debt, and expanding into new service areas.

Trends and perspectives for health plans

Driving toward the same things for our health care system — better quality, lower cost, and higher consumer and provider satisfaction.

White paper: Defragment care with in-home assessments

In-home assessments can help to improve mental health and other social determinants for seniors. Read about the HouseCalls approach.

Four steps to optimizing value-based care

Learn how combining these steps can help power a holistic workflow between payers and care delivery.

Can Innovation Help the Health Care Workforce Crisis? | Optum

Harvard Business Review Analytic Services and Optum leaders examine human-focused innovations for the health care workforce.

Executive series: Health Care Workforce Crisis

Get strategy, insight and resources to create an enterprise-wide health care workforce strategy.

Defending emergency department reimbursement

Learn how to strengthen your ED visit-level determinations.

Improve your ROI with the help of Optum Claims Manager

Flexible claims management tool drives down denials

Five things your denial rate isn't telling you

Learn 5 ways to make changes that will prevent and remediate denied claims.

Expanded scope and efficiency with Optum CAC and CDI 3D

See how one health system partnered with Optum to transform their coding and CDI program.

A/R recovery services revenue continuity

Provider maintains A/R continuity during HIS conversion.

Untangle the causes of medical necessity denials.

Review factors hidden by your denial rate.

Computer-assisted coding helps company with continued growth

See how ACS used Optum CAC Professional for computer-assisted coding to expand medical coding and billing operations and navigate the ICD-10 transition.

Physician group achieves record performance

Optum Ambulatory Services team leads system transition.

AI advances the revenue cycle

The use of NLP makes the revenue cycle work smarter, not harder.

How fully leveraged AI solutions surpass traditional UR systems

Learn four ways AI expands your reach and effectiveness.

Developing a best-in-class middle revenue cycle for hospitals

Explore the six focus areas for improving performance.

Choosing a strategic accounts receivable service partner

Selecting the right recovery partner requires careful evaluation.

Develop a best-in-class front-end revenue cycle

Learn six ways to take your operations from good to great.

Giving patients a clear look at their care

A better patient experience through price transparency

Smart revenue cycle investments rather than deep cost cuts

Strengthen revenue performance with two astute investments.

Reducing administrative variation with artificial intelligence

Infuse technology into your medical necessity process.

How Optum supports value-based goals with powerful products

Optum supports value-based goals with powerful products.

Disruptive current events make traditional UR models obsolete

Learn five ways to use new processes and technology to improve UR.

Partnering for employee growth and retention

Explore how Boulder Community Health partnered with Optum to continue elevating its most critical component of success — its workforce.

Actionable tips for improving your claims denial process

Develop these six characteristics to effectively manage denials and support your organization's revenue integrity.

Improving clinical documentation improvement (CDI) efficiency

See how Lima Memorial improved efficiency with advanced technology.

Optum CAC offers automatic review of physician selected coding

Coding review module monitors for results.

Artificial intelligence and the changing role of case managers

AI can help manage new responsibilities.

Achieving health equity: Actionable analytics unlock improved outcomes

By applying analytics solutions, states can create a comprehensive roadmap to better health equity.

Sustainability through partnership

See how Boulder Community Health partnered with Optum to continue to successfully fund its mission.

Strategies to reduce administrative costs

Strategies to fix payer-provider collaboration, streamline patient financial experience and apply AI technologies for better cost savings.

Filling revenue cycle resource shortfalls

How to improve efficiency and reduce expenses.

Improve claims processing with these claims management tips

What if providers’ clinical data were research-ready?

Providers collect data about patients every day. But what should they be considering — and doing — to put their clinical data to good use?

Struggling to balance paperwork and patients?

You may be missing out on health plan services that can help.

Innovative approaches to collaborate with PCP's

Understanding the challenges confronting Medicare Advantage plans and their Medical Loss Ratio.

5 Provider Strategies to Help Improve Your Margins: Download

5 Provider strategies to help improve your margins

In this e-book, discover how health care organizations are prioritizing a path to improved financial sustainability and margins.

4 ways small and emerging biopharma can harness RWD now

Small and emerging biopharma companies are already having an impact on the industry. Learn how RWD can enhance your ability to innovate.

A case study on Excel Medical Center

Using digital integration to ease administrative burdens can help you spend more time with patients and deliver positive patient outcomes.

Improving access to behavioral health services

See how Optum helped one state visualize utilization and demographic data around ‌behavioral health programs.

HouseCalls: Helping to care for members where they are

As demand for home and community care grows, Optum® HouseCalls can reach your Medicare Advantage members and assess members’ health needs.

John Muir Health and AI: A case study in managing costs

Watch the webinar to learn actionable strategies on tackling decreased hospital margins, increased labor costs and staffing shortages.

Changes to risk adjustment are coming. Are you prepared?

Learn how your practice may need to evolve to proactively anticipate the upcoming changes announced in April related to MA and Part D.

How hospitals can maintain operational and financial viability

Read this white paper to learn strategies that can help critical access and independent hospitals remain viable in their communities.

Making Risk Adjustment Programs Work for You

Learn how three care delivery organizations reduced administrative burden to spend more time with patients and improve outcomes.

Self-scheduling boosts access and reduces staff burden

Learn how ProHealth Physicians used self-guided online scheduling to ease administrative burden and rebound patient volume.

Using predictive data to achieve 70:1 ROI

Watch the webinar to learn how MetroHealth used precision marketing to reach patients that are likely to need specialty services.

Connected communities

A panel discussion examines how to use data-driven, virtual and automated technologies to advance and refine population health strategies.

Best practices for reducing provider abrasion

Find out what is driving the recent increase in abrasion and learn what health plans can do to alleviate provider pain points.

Addressing challenges with CDI and coding

Read the success story to hear how Optum technology helped increase John Muir Health's monthly CDI case review average by 22%

HouseCalls travels far and wide to support members’ health

The HouseCalls program provides health plans with annual in-home clinical assessments for Medicare Advantage members available in 50 states.

HouseCalls: Fewer Emergency Visits, Hospital Stays

HouseCalls: Fewer Emergency Visits, Hospital Stays

Optum Neurology Center of Excellence

When you work with the Optum Neurology Center of Excellence, we provide helpful resources so you can spend more time with your patients.

How Health Equity Can Be a Catalyst for Growth

Providing better care for the underserved is vital for healthier communities. It can also be a wise strategy to unlock organizational growth.

Extending an independent lifestyle for seniors

The Optum differentiator helps communities attract and retain residents.

Enabling Success for the Health Plan Ecosystem

Optum has a complete portfolio of assets designed to enable health plans to make meaningful strides toward achieving their goals.

Impacting SDOH for patients and communities

CNO Kristy Duffey discusses the benefits of home-based care, opportunities in value-based care and how digital tools can overcome barriers.

Breast cancer awareness month

Early detection is critical to fighting breast cancer; advances in technology are helping

Viewpoints on the 2025 CMS Advance Notice

Don't miss this exclusive webinar and the chance to learn how your Medicare Advantage plan can better prepare for the 2025 changes.

Annual Optum survey on consumer care preferences

Optum surveyed more than 1,200 consumers to understand their experiences when accessing care. Download this e-book to read our findings.

NEJM Catalyst Q&A: Value-based care

Dr. Wyatt Decker discusses the path forward for value-based care including implementation challenges, benefits and keys to success.

Meet the rising demand from seniors to age in place

In-home assessments can improve outcomes, reduce health care costs and align with member preference.

Help Improve Your Members' Health with Optum HouseCalls

Medicare Advantage members receiving in-home assessments saw reductions in emergency department visits and inpatient hospital stays across 4 conditions.

Optimize Patient Access with Automation and Technology

This webinar shares best practices for optimizing patient access with automation and consumer-centric technology strategies.

The value of DEX Z-Codes in the commercial space

Optum and Palmetto experts partner in discussing how to solve genetic lab challenges in legacy solutions.

State of Healthcare Technology

Explore disruptive technologies transforming the industry.

What if pragmatic trials were more practical?

Pragmatic trials look increasingly attractive to researchers, but they’re tough to execute. Learn how to simplify the process.

2024 Stars Preview: A Return to Normal and a Path Forward

Perform key actions to manage your Stars performance with a focus on member engagement. Learn how to take control of your Star ratings now.

Get competitive with coding and CDI analytics

Watch the demo to learn how our analytics platform provides custom, value-added reports with the data insights you want.

Market Performance Partnership: John Muir Health & Optum

Our integrated partnership model provides meaningful and measurable results.

Webinar: Solving trial recruitment challenges with data

Learn from clinical trial leaders how you can address recruitment roadblocks by unlocking real-world data (RWD).

Arkansas' New Approach to Medicaid Management

See how data and analytics help Arkansas manage one of the state's most vital and widely used government programs.

Mental Health: Optum Addresses the Great Information Divide

Explore the challenges and opportunities in mining mental health data for individuals and communities.

Addressing the root causes of mental health disparities

Discover steps and strategies to reduce disparities among vulnerable populations and remove barriers for more equitable mental health care.

Behavioral Health Provider Digital Access Survey | Optum

Getting ahead of the mental health crisis

See how leaders are advancing data strategies, screenings and exploring ways to connect consumers to mental health support.

Forging a new frontier in mental and behavioral health

Overcome today's barriers with leadership, collaboration and investment strategies that proactively address mental and behavioral health.

Caring for clinicians: From burnout to wellness

CEO of Optum Care Solutions Dr. Patrick Conway explores how to move beyond burnout and focus on clinician wellness.

Decreasing avoidable claim denials with transparency

In this white paper, see how near real-time visibility prevents improper claim denials.

Disruption and Risk in Health Care

Dr. Wyatt Decker discusses how innovation can be the upside of disruption and the importance of value-based care in changing the status quo.

2023 3rd Annual C-suite Research Report

How are market dynamics impacting decision-making across health care? Research report examines progress, challenges and priorities in 2023.

7 Strategies for Meeting More Mental Health Needs

Discover how to create an interconnected network of services that help people get properly diagnosed, access support and sustain progress.

Strategies to beat the RCM labor shortage

See how strategic revenue cycle partnerships can help you thrive amid the Great Resignation.

The road to financial stability

Health system CFOs share insights to navigating razor-thin margins

Catalyze the use of RWE in the life sciences industry

Discover how using real-world evidence (RWE) in the life sciences industry can help catapult learning and drive impact for your company.

Automating Success: The Keys to Revenue Cycle Transformation

Gain expert insights into strategies to decrease costs, unlock new sources of growth and improve patient experiences.

Utilizing Patient Access Contact Center Services

See how a hospital streamlined scheduling for about 700 providers and strengthened customer service for over 65,000 patient calls monthly.

Break down silos in clinical trial design with RWD and tools

Clinical trial protocol design and feasibility often occur in silos. Learn how to make the overall trial design process more effective.

Driving innovation with new services

One organization decreased uncompensated care, increased loyalty and patient satisfaction, and connected patients with more funding sources.

NEJM Catalyst Q&A: Health equity

UHG leader Catherine Anderson on building blocks of a health equity strategy, partnerships and leveraging resources for sustainable impact.

Improve provider engagement with Optum Mobile Query

Watch the demo video to streamline your CDI/coder query workflow and engage providers in real time.

Optum named a Leader in patient engagement

Everest Group recognizes Optum in its 2023 Patient Engagement Platforms PEAK Matrix® Assessment.

Virtual urgent care scheduling for telehealth

Optum Patient Access and Engagement connects consumers to virtual urgent care through a national telehealth platform.