Explore insights by category
In-home and community health | Access to care | Military and veteran care | Quality and growth measures | View all
In-home and community health
White paper
Learn how multi-layered, proactive interventions can help reduce hospitalizations.
White paper
Learn 5 tips for effective deprescribing to improve resident quality of life.
E-book
Discover proactive practices for protecting residents from both the common and the unexpected.
![The Impact of In-Home Health Assessments [Guide]](/content/dam/optum-dam/images/business/insights/senior-woman-in-home-nurse-visit-1080x720.jpg)
Guide
Learn about the benefits of HouseCalls assessments with these 5 fast facts.
White paper
A Yale Medicine study shows how in-home health assessments can help Medicare Advantage members get the care they need.
White paper
In-home assessments can help to improve mental health and other social determinants for seniors. Read about the HouseCalls approach.
Access to care
Case study
Learn how ProHealth Physicians used self-guided online scheduling to ease administrative burden and rebound patient volume after COVID-19.
Case study
Optum Patient Access and Engagement connects consumers to virtual urgent care through a national telehealth platform.
Case study
Learn how Southwest Medical Associates (SMA) used the Optum platform to automate vaccine scheduling and reminders for both shots at once.
Military and veteran care
White paper
Learn how Optum Serve supports Veterans through a whole-health approach to work and life.
Guide
Learn how Optum Serve helped Veterans achieve health and wellness goals, promoted well-being, prevented illness and reduced the burden of chronic conditions.
Article
Learn how Optum Serve is helping to advance the health and well-being of Veterans and spouses in the trucking and cybersecurity workforce.
Quality and growth measures
White paper
Get tools for applying data-driven outreach to develop a successful growth strategy.
Case study
A health plan increased in-home assessment rates for their Medicare Advantage members by working with Optum to increase member engagement.
All patient and member engagement insights (56)
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How Medicare Advantage leaders can thrive in the D-SNP market
We discuss the growth potential and the imperative for integrated care coordination and enhanced benefits for the dual-eligible population.
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The high price we pay when seniors lack access to health care
Challenges around affordability and access to quality health care are far more prevalent than one might think. In fact, about half of Medicare Advantage members live on an annual income of less than $25,000.
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Discover 8 capabilities to power your EHR
Learn how Optum solutions can enhance your EHR for better patient engagement and financial data integrity.
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Alma simplifies access to in-network mental health providers with digital self-scheduling
Learn how Alma partnered with Optum to offer frictionless patient access to care through digital-first channels.
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Making informed care decisions with accessible health plan data
Learn about a health plan STAR ratings tool that provides residents with clear, interactive comparisons of health plans.
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Advancing infection prevention in senior communities
Discover proactive practices for protecting residents from both the common and the unexpected.
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Reduce the risks of polypharmacy in nursing homes
Learn 5 tips for effective deprescribing to improve resident quality of life.
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Market for patient engagement webinar
View the public launch of Optum Patient Access and Engagement on demand.
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Rising expectations among health care consumers
Learn about the growing expectations people have for their healthcare experience and how to improve the consumer journey.
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Patient engagement platform checkboxes
Learn how a platform that covers the full patient journey, from scheduling care to payment and follow-up, can streamline operations and costs.
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The Health Equity Alignment Solution (HEALS)
HEALS is a data analytics solution that highlights where and how inequities occur within a community, state or a health plan’s member population.
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Addressing the loneliness epidemic and cognitive decline in seniors
To tackle this problem, payers need to take a holistic approach to delivering connection while addressing seniors’ mental and physical needs.
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Star ratings are important to Medicare plans
Learn how health plans can improve Star ratings through high-touch strategies.
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Fighting breast cancer with early detection
Early detection is critical to fighting breast cancer; advances in technology are helping.
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Speed up the claims process with AI
Read about our Claims Automated Rules Engine (CARE).
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Building a connected care model
People feel the disconnect of a siloed healthcare system. Get insights on how to build more holistic care through connected care models.
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Strategies for incremental modernization
States can build on a step-by-step approach to modernization, incrementally transforming the user experience without disruption.
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Closing gaps in pain management
More than half of nursing home residents suffer from chronic pain. Read the white paper to learn how we can make a difference in their lives.
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Driven to bring care to those in need
Optum Nevada’s mobile medical clinic helps promote health and break down transportation barriers for patients in Nevada.
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SDOH solutions: Transforming health care for all
Learn from experts how to transform health care by addressing the social and economic factors that impact health outcomes.
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Optimize member engagement through collaboration
A health plan increased in-home assessment rates for their Medicare Advantage members by working with Optum to increase member engagement.
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State M&O innovations: Robotics process automation
Robotics process automation can improve maintenance and operations of state Medicaid systems.
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Improve members' health with Optum HouseCalls
Medicare Advantage members receiving in-home assessments saw fewer emergency department visits and inpatient hospital stays across 4 conditions.
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The HouseCalls difference: Kim's story
Kim, a HouseCalls advanced clinician practitioner, believes a good day is when she’s helped someone. Watch the video to see her story.