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Optum Serve consulting solutions

Our health policy and consulting expertise can help you make informed policy choices. 


Addressing the challenges of health care with proven solutions

The Lewin Group is now a part of Optum Serve. We will continue to offer the same expertise to clients across the industry.

Our expertise

We accelerate transformation by offering unmatched consulting solutions.

  • Health services research: We support the transition to value-based care through guidelines informed by quality patient experience data.
  • Health system modernization: Our consultants use data-driven insights to model the impact of changes in health care delivery.
  • Population health management: We identify health factors for discrete populations. We study how interventions can improve health outcomes.
  • Program integrity: Our insights can increase the effectiveness of our national health system.
  • Public sector health care programs: Our deep understanding of public sector health care programs, and the individuals they serve, guides our analytic approach.
  • Quality measures: We create quality measures to help state and federal governments improve health care delivery.
  • Value-based payment systems: We help clients test new payment systems to encourage better-coordinated care.

Our capabilities

We work across the public, nonprofit and private sectors to create new programs that benefit people across the nation. 

Strategy and management consulting

We create strategies that aligns with each client’s defining mission. 

Advanced analytics

We bring economic, policy and content expertise to all projects. This informs our analyses and reveals the most actionable insights.

Policy research

Our rapid-cycle evaluation of programs accelerates vetting. 

Program design, implementation and evaluation

We support end-to-end program design, implementation and evaluation. This improves cost efficiency and impact among populations served. 

Learning and diffusion/technical assistance

We deliver continuous improvement by identifying gaps in program efficiency and translating learning theories into practice.

About us

Our health policy and consulting solutions are a business unit within Optum Serve. This is the federal health services business of Optum.

We are a premier national health care and human services consulting firm. We solve problems for organizations in the public, non-profit and private sectors.

We provide our clients with high-quality products and insightful support. Our goal is to maximize the delivery of programs and services to make a difference.

We support organizations at all levels of health care and human services.

  • Associations: We provide data analyses that offer insights into disease burden and workforce optimization.​
  • Federal government: We help federal agencies develop and launch new programs. We maintain and improve existing programs. Our target populations include military personnel, Veterans, Medicare and Medicaid beneficiaries, and other vulnerable individuals.
  • Foundations: We offer foundations research and insights on coplex health services needs across the nation. 
  • State and local governments: We work with state and location government organizations to design, implement and improve programs.

ISO 9001:2015 Certification ​

The International Organization for Standardization (ISO) maintains ISO 9000:2015. This is an internationally recognized standard for quality management systems and the methods for attaining those standards. Optum Serve Consulting’s quality management system meets all ISO 9000:2015 requirements.

We have developed a high level of confidence in Optum Serve, which enables us to focus on details necessary for quality work and outcomes.

Federal agency