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OCR tools for automating claims processing

With advances in what optical character recognition (OCR) can see, we're moving toward data-entry issues no longer leading to manual rework.

Combining OCR, ML and NLP technologies

Images and handwritten notes do not stump OCR programs. They can recognize the information, pull it from a document and autopopulate it into standard fields.

Combining optical character recognition, machine learning (ML) and natural language processing (NLP), Optum claim processing innovations reduce delays and improve the claim submission experience. These systems can spot blank fields, improve document quality and support intake and routing processes.

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