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Five insights about every health care consumer

Engage with consumers in meaningful ways as COVID-19 evolves.


Building federal technology and programs that are intuitive for consumers

In a technology-driven world, it’s important to not lose sight of the human element. The concept of human-centered design is the foundation for building health care technology and programs that are simplified and easy for consumers to understand.

This approach puts the user’s needs in the center of the design and concepting, while also keeping in consideration the business objectives. Download the white paper to learn more.

Session takeaways:

By watching this session you'll hear what major trends were revealed from a recent survey of 700 consumers on their views surrounding health care in light of COVID-19:

  • Where the biggest opportunities for bringing in consumers are, based on clinical need
  • How consumers really feel about telehealth in today’s environment
  • An important trait of your organization that today’s health care consumers are seeking

Please complete the form to download the white paper.