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Center for Behavioral Health and Resilience

We promote equitable delivery of behavioral health services and support individual and community resilience.


The Center for Behavioral Health and Resilience provides a team of leadership and subject matter experts to drive innovations in behavioral health and resilience. 

As trusted partners, advisors and thought leaders, we work to increase access to high-quality, cost-effective care through advanced, evidence-based practices in behavioral health.

The Optum Serve Center for Behavioral Health and Resilience:

  • Relies on evidence
  • Drives innovation
  • Promotes best practices 
  • Builds relationships  
  • Aligns stakeholders  
  • Provides technical assistance 
  • Furthers transformation

Our expertise includes:

  • Resilience (person-centered and community-based)
  • Peer-to-peer network building
  • Community engagement
  • Health equity
  • COVID-19
  • Behavioral health integration
  • Substance use disorders (SUDs), including opioids
  • Mood disorders (e.g., depression, bipolar)
  • Anxiety disorders (e.g., posttraumatic stress disorder)
  • Suicide prevention 

Our populations of focus include:

  • Rural  
  • Veterans  
  • LGBTQ+  
  • Children and adolescents  
  • Justice-impacted populations 
  • Individuals with serious mental illness  
  • Older adults 
  • People with disabilities  
  • Pregnancy and postpartum  
  • Individuals with chronic conditions

Who we are

The mission of the Center for Behavioral Health and Resilience is to advance innovation and thought leadership in person-centered behavioral health. We transform the health care system to meet the needs of individuals and communities across the care continuum through:

  • Research
  • Program design
  • Implementation and knowledge dissemination that addresses contemporary behavioral health challenges 

Additionally, the Center focuses on building resilience proactively to protect against times of crisis. This approach is grounded in both individual and community level wellness and purpose, encompassing physical, behavioral, psychological, social and environmental factors.


Innovation spotlights


United through resilience

We provide tools to support and build resilience.

Optum Serve created United Through Resilience to support well-being where life demands may lead to stress, anxiety and health risks. This easy-to-implement, evidence-based approach includes a 1-800 line, a smart phone app and peer-to-peer access.

Indiana SUD Workforce Capacity Assessment and Planning Grant

We supported Indiana in identifying opportunities to increase SUD capacity and ensure equitable access to treatment services.

Optum Serve Consulting supported Indiana in developing an action plan for increasing SUD provider capacity. We collected and analyzed SUD provider data, conducted a provider survey and led provider and member focus groups.


Evidence-based clinical practice guidelines

We develop and update evidence-based clinical practice guidelines.

Since 2012, Optum Serve Consulting has worked with the VA and DoD to develop and update evidence-based clinical practice guidelines across a range of conditions, including: depression, substance use disorders, suicide prevention and schizophrenia. For each of these guidelines, Optum Serve Consulting facilitates expert panels comprised of clinicians, researchers and other health professionals.

Learn how Optum Serve is driving innovations in behavioral health and resilience.