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NITAAC Chief Information Officer

Solutions and Partners 3 (CIO-SP3)


Optum Serve™ Technology Services is proud to offer IT services and solutions to all federal agencies through the CIO-SP3 (Chief Information Officer – Solutions and Partners 3) contract. Optum Serve Technology Services is a part of the UnitedHealth Group family of companies. Learn more at


The Chief Information Officer – Solutions and Partners 3 (CIO-SP3) Government Wide Acquisition Contract (GWAC) is a 10-year Indefinite Delivery, Indefinite Quantity (IDIQ) contract designed to permit the Department of Health and Human Services (DHHS) and all other federal agencies to acquire a wide range of IT services and solution. With a $20B ceiling, flexible contract types and the ability to award in modular increments and incorporate performance-based features, CIO-SP3 allows for streamlined planning, acquisition and deployment of large-scale IT program requirements.

Ten (10) task areas for IT requirements provide the ability to address virtually any IT requirement and support the Federal Enterprise Architecture, the Department of Defense Enterprise Architecture and the Federal Health Architecture.

CIO-SP3 advantages

  • Broad Health IT Services Scope
  • Available to All Federal Agencies
  • Support CONUS and OCONUS Projects
  • Streamlined acquisition and fast provisioning
  • 1% Contract Fee; no additional charge for value-added services
  • Support all contract types including hybrid

More information about CIO-SP3

Labor rates
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Payment terms
Invoices or payments from the CIO-SP3 contract will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903).

Awarded GWAC
Review the CIO-SP3 Awarded GWAC.

Conformed CIO-SP3 Contract
Review the CIO-SP3 Conformed CIO-SP3 Contract.

Review the Mod 16

CIO-SP3 team
To ensure the comprehensive skills and breadth required of the CIO-SP3 contract, Optum Serve, through its QSSI business unit, constructed a team that ensures we have the ability to support all CIO-SP3 Task Areas with proven skills and a deep resource pool.

Team advantages:

  • Led by Optum Serve, a leading Health IT Firm and proven IDIQ Prime Contractor
  • Broad Diverse Team With Capabilities Across All Task Areas
  • Provides Comprehensive Civilian & DoD Past Performances
  • Leverages Proven Optum Partnerships
  • Ensures National and International Support
  • Utilizes Disciplined Task Order Management Process

Team members include:

Task Area 1 - IT Services for Biomedical Research, Health Sciences, and Healthcare

The objective of this task area is to support Biomedical Research, Health Sciences and Healthcare by performing studies and analyses, and providing operational, technical, and maintenance services for the systems, subsystems, and equipment, some of which interface with, and are extensions to, information systems throughout the federal government.

Task Area 2 - Chief Information Officer (CIO) Support

The objective of this task area is to support Chief Information Officers (CIOs) in implementing laws, regulations, and polices and to facilitate evolving CIO practices.

Task Area 3 – Imaging

The objective of this task area addresses systems and services that support the collection, storage, and retrieval of digital images. Digital images can include scanned documents, medical images, geographical information systems, video, and photographs.

Task Area 4 – Outsourcing

The objective of this task area is to provide the Information Technology (IT) infrastructure and IT services required to assume management and operations of government IT resources and IT business functions.

Task Area 5 – IT Operations and Maintenance

The objective of this task area is to support the operation and maintenance of IT systems, keeping IT systems viable with supported vendor releases or off-the-shelf applications software upgrades. Operations and maintenance on IT systems shall include all software and hardware associated with mainframes, client/server, web-based applications, and networking.

Task Area 6 – Integration Services

The objective of this task area is to support the development and deployment of integrated information systems, which includes the integration of technical components, information technology components, organizational components and documentation. Integration projects can support a wide range of agency functions. In the healthcare and research domain, medical imaging systems, patient management systems, clinical management systems, and laboratory management systems are often provided via integration of commercial components with existing infrastructure.

Task Area 7 – Critical Infrastructure Protection and Information Assurance

The objective of this task area is to support the protection of critical infrastructure, assurance of agency information, and operations that protect and defend information and information systems by ensuring confidentiality, integrity, availability, accountability, restoration, authentication, non-repudiation, protection, detection, monitoring, and event react capabilities.

Task Area 8 – Digital Government

The objective of this task area is to support government services that are provided through digital, electronic means, creating a transparent interaction between government and citizens (G2C – government-to-citizens), government and business enterprises (G2B – government-to-business enterprises) and government interagency relationships (G2G - government-to-government).

Task Area 9 – Enterprise Resource Planning

The objective of this task area is to support the implementation of enterprise management applications and systems in the federal environment, which are integrated software applications used to control, monitor, and coordinate key business activities across an enterprise. These applications generally fall into the following categories: Financials, Human Resources, Logistics, Manufacturing, and Projects.

Task Area 10 – Software Development

The objective of this task area is to develop customized software applications, database applications, and other solutions not available in off-the-shelf modular software applications.

For more information about prime contract vehicles

Please contact: Bette Smith, Associate Director Business Process