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NurseLine Services

NurseLine registered nurses and health care experts offer support 24/7/365 to reduce ER visits, schedule appointments and promote healthy living.


Support a full range of health care needs

Optum® NurseLine supports numerous health care needs, including providing general health information, verifying networks and provider availability, and scheduling appointments. Approximately 90% of participants felt they had a more positive health care experience.1

Empower smart health care decisions

Approximately 93% of NurseLine participants felt more confident after speaking with a NurseLine nurse.2

Discover how to partner with Optum today

  1. Voice of integrated consumer experience survey, 2016. NurseLine book of business.
  2. Ibid.