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Informational

Your experience at our Optum NY location is important to us:

Need assistance or have concerns? The Optum leadership team is here to help.

Health care

We provide affordable and personalized care

How can we help?

Helpful links

Financial

Accounts to help you save and pay for health care expenses

How can we help?

Helpful links

  • Resources

    Find contribution limits, savings tools, calculators and eligible expenses

  • Account support

    Find contact information and frequently asked questions

Tax season resources

Get ready for HSA tax season

If you used an HSA this year, the HSA Tax Center offers general information about contributions, eligible expenses and commonly used tax forms — all in one place.

Pharmacy

We make it easy to get medications you need, when and where you need them

How can we help?

Helpful links

  • Optum Rx

    For people with pharmacy insurance benefits through Optum Rx

  • Track orders

    Track your home delivery and specialty order

  • Pharmacy support

    Find contact information and answers to frequently asked questions

Mobile app

Optum Rx on the go

Request refills, track order status, manage billing information and much more.

Download on the App StoreGet it on Google Play

Optum Medical Care

Optum New York bill pay

Paying your medical bill is now easier than ever.

Bill payment options

Paying your bill online is easier than ever

Pay your medical bills the fast, easy way with bill pay. You can view and manage your bills online and pay securely from your computer or mobile device — by credit card, debit card, HSA/FSA or check.

Frequently asked questions

Some lab tests (such as blood work) and imaging services (such as X-rays, MRIs, and CT scans) are billed separately.

Lab testing is typically performed by Quest Diagnostics, depending on your health plan. If there are additional out-of-pocket costs, you may receive a statement directly from:

  • Quest Diagnostics
  • Another lab or imaging center

For questions about Quest bills, email: 

customersolutions-billing@questdiagnostics.com

Please allow up to 45 days for resolution.

Some procedures require specialized equipment or diagnostic tests that are billed separately from your office visit.

If surgery is recommended, a surgical scheduler will review:

  • What is included in your charge
  • Any separate bills you may receive
  • Your financial responsibility

You can pay using:

  • Credit or debit cards
  • HSA or FSA
  • Checks

Electronic check (ACH) payments will be available soon.

A notice of payment by credit card form is available and may be reviewed during your visit.

Important: Cash payments are not accepted. Please do not mail cash.

Optum Medical Care, P.C., Optum Medical Care of New Jersey, P.C. and Optum Urgent Care, PLLC (collectively “Optum Medical Care”) ​are physician-led organizations (the “Practice”). The Practice retains full authority over all medical decision-making and patient care. Optum provides administrative and clinical support services to the Practice. Optum does not control or direct the clinical judgment, methods, or standards of physicians or other licensed professionals. Where indicated, “Part of Optum” means the Practice is managed or owned, where permitted by law, by Optum and participates in Optum’s efforts to support physician practices in helping patients live healthier lives.​

​Optum is a registered trademark of Optum, Inc. in the U.S. and other jurisdictions. All other trademarks are the property of their respective owners. Optum is an equal opportunity employer.