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Preserving talent and enabling career growth

The Optum Market Performance Partnership is designed to help health systems achieve strategic, operational outcomes while preserving talent.

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Commitment to improving care while preserving talent

We provide our partners a viable option for maintaining sustainability while also helping preserve local talent and create new career opportunities for employees transitioning to Optum.

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Transformation through employee transition

Learn how Optum provides transitioned employees a flexible work environment and immense opportunities for professional development.

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Jess Sands

Revenue Cycle Service Delivery Lead

Focuses on RCM service delivery and ensuring Optum delivers operational expectations against service level agreement targets.

Jess's profile

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Jamie Govern

Medical Lab Technician (MLT) Epic Supervisor, Senior Consultant, Advisory Services

Leads multiple teams that develop and maintain the EMR while focusing on the performance of leading-edge technology.

Jamie's profile

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Melody Merchant

Data Analyst

Focuses on developing innovative, efficient and effective quality program reporting in collaboration with hospital leadership.

Melody's profile

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Necia Doyon

HIM Director

Focuses on key initiatives to meet or exceed DNFB (Discharge Not Final Billed) metrics and driving efficient coding services.

Necia's profile

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Amanda Waller

Manager of Case Management

Manages a team focused on safe and efficient discharge planning.

Amanda's profile

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Josh Welch

Vice President, General Management

Focuses on strategy, innovation, transformation and operational excellence.

Josh's profile

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Melissa Steele

Manager, Strategic Alignment Optum Growth Team

Focuses on culture alignment and change readiness during diligence, solution design and contracting with potential partners.

Melissa's profile

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Danielle Yenchik

Associate Director of Patient Access Services

Frontline work ensuring accurate data collection resulting in maximum reimbursement for the client.

Danielle's profile

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David Bettoncourt

Associate Director, Risk Operations

Leads operations, responsible for claims, configuration, customer service and risk identification and capture.

David's profile

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Sean K. Peleras

Director, IT Service Management

Focuses on defining and implementing strategy that promotes service management and operational best practices.

Sean's profile

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Amanda Stewart

Manager, Business Analyst

Focuses on strategic alignment, continuous improvement and leadership capabilities to drive partnership performance expectations.

Amanda's profile

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Robin Morgan

Certified Coder, Revenue Integrity

Analyzes and ensures proper health care reimbursements for target accounts.

Robin's profile

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Robust change readiness process, recipe for successful alignment

Our Strategic Alignment Leader, Mica Mione, discusses how Optum uses various tools and processes for successful culture and mission alignment with health systems.