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Hospice Technology Solutions

Work smarter and faster with flexible technology solutions that help you manage patients’ eligibility, medication information and medication plan of care.


Patient management is the key to the success of your business. With our technology solutions for hospice, you can manage your patients efficiently, taking patient management and care to the next level. Whether its EMR interfaces, ePrescribing tools or secure texting and telehealth, we provide innovative tools you’ll need to respond quickly and efficiently.


Hospice electronic medical record (EMR) interfaces

If you use an EMR, our interoperable solution will exchange patient eligibility and medication information between your patient EMR system and HospiDirectTM. This eliminates the need for phone calls, faxes and double data entry.

DrFirst iPrescribe tool to boost productivity

Boost productivity with the DrFirst® iPrescribe solution integrated with Optum. With this innovative tool, nurses can notify physicians of prescription needs from a PC, tablet or mobile device. In addition, they can automatically view formulary status, cost and coverage at the patient’s pharmacy and find possible medication alternatives.


HospiTrac for CMS data reporting

Gather all the data necessary to comply with Centers for Medicare & Medicaid Services (CMS) Change Request (CR) 10573. The HospiTrac online reporting suite uses proprietary logic to capture the required medication information from the pharmacy. That information, combined with HCPCS codes and units of measure, gives you everything you need to report the required claims.

DrFirst Backline for secure texting and telehealth

Need to connect remotely? The DrFirst Backline® provides a secure texting tool that lets you communicate with patients, caregivers and providers, so it’s fast and easy for your hospice to communicate on the fly. Backline for Telehealth also provides a video platform for expanded access to patient care, improved provider interactions and inspired care team collaboration — wherever they are.


HospiDirect portal for patient records

Manage and update patient profiles, eligibility information and medication details using this online portal. The portal works seamlessly with your EMR system, so it’s easy to share and review patient records without duplicating data entry.

HospiDirect is a wonderful resource. One of our NPs uses it directly during our IDGs for med review, coverage and live updates.

Nurse Practitioner

Jacqueline C.

Learn how we can help solve your hospice technology challenges