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The role of navigation in simplifying health care

Learn how an active approach to advocacy can help improve member experiences while driving down costs.

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The health care system in the United States is highly fragmented and not intuitive for the average consumer. Even with the advancements in care and technology, navigating the health system is more complex than ever.

For members, there are challenges throughout the process, from scheduling appointments to paying medical bills to understanding the benefits available to them.

In this e-book, we’ll outline current challenges, the downstream costs of this complexity and how advocacy solutions can simplify the member experience while driving down costs.

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