A case for digital engagement
Health care organizations are shifting from short-term fixes to long-term solutions. A digital strategy can help you reinvest in innovation and growth.
As first presented to the Scottsdale Institute, presenter Bill Shickolovich, SVP, Optum, interviews Heidi West, head of health care at Zoom. With a special focus on telehealth, they talk about trends and challenges affecting:
- Patient experience processes and workflows
- Financial management
- Workforce and technology investments