If you have a question or need support, please contact us at one of the options below.
Find patient care and support information.
Get patient support
For help with prescription refills, account passwords and other prescription benefits needs, call 1-800-356-3477.
For current account holders, find support at the link below or call 1-866-234-8913.
Get customer support
For patient support, call 1-855-427-4682 or email or sign in to your account. For additional assistance, see more ways to get in touch.
For patient support, visit us here.
For support, visit us here or call 1-877-881-7618.
Call 988 or 1-800-273-TALK / En español 1-888-628-9454
Text "HELLO" to 741741 or visit https://988lifeline.org/.
Get support, answers and expert care for mental health and substance use disorders. Call 1-800-557-5745 or visit the Live and Work Well website.
For support with your dental benefits, call 1-877-816-3596.
To determine whether any other party or insurance carrier may have responsibility to pay for medical treatment, see our Accident Information Questionnaire.
To submit a New Case Referral or Request for Case Information electronically, visit the Optum Subrogation Referral Portal.
For general inquires, call our subrogation department at 1-866-876-2791.
Call the number on the back of your membership card or call the corporate switchboard, Monday through Friday, at 1-888-445-8745.
Find support and resources for health care providers or learn about career opportunities.
Information for medical professionals
If you are a prescriber or pharmacy, get in touch with us here.
Contact Optum Rx
Contact your representative directly or get your financial support questions answered.
Get help with Financial solutions
Find help for products and services used by health care providers and organizations.
Get technical support
Sales inquiry form
Are you looking for information about purchasing a product or service? Fill out the form below and an Optum specialist will be in touch soon.
If you are looking for pharmacy services, contact Optum Rx sales.