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Contact Optum pharmacy care services

Let us help you find what you are looking for.


Infusion pharmacy information for providers

Contact our dedicated hemophilia and bleeding disorder team

Phone: 1-855-855-8754

Fax: 1-800-311-0185

Contact our dedicated immunoglobulin team: 

Phone: 1-877-342-9352 

Fax: 1-888-594-4844

For hemophilia, IVIG and SCIG patients, please see contact information above. For all other infusion patients, click the button to find the location nearest you.

See all locations


Specialty pharmacy information for providers

Find everything you need in one place:

  • View prior authorization status, initiate appeals and see denial history. 
  • Track prescription status and referral activities with enhanced dashboard views.
  • Easily search for patient medication lists, allergy information, diagnosis codes and insurance information.
  • Access more features coming soon to streamline your process.
  • Connect with the Optum Specialty Pharmacy clinical team via live chat.

If you are experiencing a technical issue with the portal, please contact us at


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For neurological (MS) and oncology medications:

Phone: 1-855-215-0235
Fax: 1-877-342-4596

For autoimmune, gastrointestinal and any other medications:

Phone: 1-855-427-4682
Fax: 1-877-342-4596

E-prescribe using this information:

1050 Patrol Road
Jeffersonville, IN 47130
NPI: 1083045140
NCPDP: 1564930

See contact information above.

Find our referral forms here.