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HouseCalls COVID-19 response

HouseCalls created a highly flexible, responsive solution to support members during COVID-19.

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Features and benefits

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Provide additional care

During the preventative assessment, members benefit from 45 to 60 minutes of one-on-one time with an advanced practice clinician in the privacy of their home. During their exam they receive health screenings, tailored educational materials and a medication review if needed.

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Using AI to increase member engagement

Optum built a patent-pending proprietary technology called the Next Best Talking Point. This unique solution combines advanced machine learning, AI and member data to provide health plans with personalized member communication and higher member engagement. Download the white paper to learn more.

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7 triple-weighted
Star measures 

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2,500+ advanced practice clinicians 

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Over 1.15 million Star gaps closed, an 83% closure rate 

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Bring proactive preventative care

HouseCalls can improve performance on key Star measures. Visits help health plans manage care, improve quality and obtain more accurate reimbursement through identification of health conditions.

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The HouseCalls difference: Kim's story

HouseCalls advanced practice clinicians (APCs) are dedicated to supporting the members that they serve and their communities. One HouseCalls APC, Kim, believes that a good day is when she feels like she's helped somebody. Watch the video to see her story.

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HouseCalls spotlight on caring blog

HouseCalls APCs continue to help members live healthier lives for an important and vulnerable population. Visit the blog to learn how APCs impact lives and make a difference.

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Learn how HouseCalls helps to manage care and improve quality.

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