Perspectives on health plan trends

- [Craig] Hi, I'm Craig Savage, Senior Vice President and Global Leader of Optum Payer Consulting, and I wanted to share with you some information that can help us work together to continue to move the needle in the right direction around four key pillars of need in the marketplace. First, improving member outcomes, experience and engagement. Second, driving provider enablement and improving the overall relationship with our providers. Third, enhancing member growth and geographic expansion. And finally, improving affordability and reducing the total cost of care. Our health plan partners agree that there has been a seismic shift in healthcare that has changed our system forever. Areas like constant regulatory changes, membership growth in MA and Medicaid, constant evolving digital technologies, health equity, and many more important factors are requiring plans to think differently about how they currently operate, as well as how they achieve future goals. It's time to think differently and move beyond point solutions to a holistic health system approach. As you work on delivering your most strategic priorities, Optum can help to augment, accelerate, and align with you to help make the health system work better for everyone. The three key areas where we focus to help drive change include providing governance and oversight to collaborate and drive opportunity identification, outcome delivery, and change management. Second, gaining organizational alignment on your most strategic priorities. And finally, creating value via multi-payer platforms, solutions, and insights to automate key business processes and improve data sharing, while driving greater value for our members and engagement. Considered together, our three areas of focus fundamentally accelerate time to value and results for our clients. Our payer thought leadership page is designed to give you information to put into action around the four key pillars that are top of mind for health care leaders, and the digital technologies that power successful outcomes in each of these areas. If you are interested in a specific topic, please don't hesitate to contact us and we would be happy to drill into your specific area of need. Thank you.