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A whole-person approach with a pathway for everyone

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Coach-guided — structured live coach support and supplemental content

  • Guidance and accountability from a live person
  • Online courses (as applicable)
  • Personalized action plan and goal setting
  • Multimodal communication (phone and chat)
  • 94% coach satisfaction rate
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Self-guided — online learning through expert-led courses and on-demand coach support:

  • Flexibility of self-directed pace 
  • Convenient access to clinically validated, expert-led learning (peer discussions, polls, quizzes and more)
  • Connect with a coach via phone or chat as needed
  • 79% course completion rate2

Discover how to partner with Optum today

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1. 30-day post-enrollment email survey responses, Q1–Q2 2019.
2. Optum Wellness Coaching Health Outcomes Report, June 2019.