Informational

Clinic closure alert:

Optum - Madison Center is partially closed due to a facility issue. Patients with impacted appointments will be contacted. We encourage video visits if appropriate. We apologize for the inconvenience.

Health care

We provide affordable and personalized care

How can we help?

Helpful links

Understanding coughs: Types, causes and treatments

More articles

Financial

Accounts to help you save and pay for health care expenses

How can we help?

Helpful links

  • Resources

    Find contribution limits, savings tools, calculators and eligible expenses

  • Account support

    Find contact information and frequently asked questions

Tax season resources

Get ready for HSA tax season

If you used an HSA this year, the HSA Tax Center offers general information about contributions, eligible expenses and commonly used tax forms — all in one place.

Visit the HSA Tax Center

Pharmacy

We make it easy to get medications you need, when and where you need them

How can we help?

Helpful links

  • Optum Rx

    For people with pharmacy insurance benefits through Optum Rx

  • Track orders

    Track your home delivery and specialty order

  • Pharmacy support

    Find contact information and answers to frequently asked questions

Mobile app

Optum Rx on the go

Request refills, track order status, manage billing information and much more.

Download on the App StoreGet it on Google Play
Melissa Hicks, ARNP

Melissa Hicks, ARNP

4.8 (227 ratings)

Please contact to confirm appointment availability

Optum Provider

Please contact to confirm appointment availability

Specialty

Psychiatric/Mental Health Nurse Practitioner

Focus area

Psychiatry

Languages

English

Phone Number

1-425-339-5453

Fax Number

1-425-252-4441

Schedule an appointment

Seeing patients at

Patient Reviews

Patient review summary

Learn about our survey

5

4

3

2

1

4.8

6 reviews

    • Reviewed on Jul 30, 2026
    • Verified Review

    Dr Allison is a one of a kind gem!! I know she genuinely cares about ME

    • Reviewed on Jul 3, 2026
    • Verified Review

    Allison is excellent in advising patient and assisting them in making an informed decision. She is very easy to speak openly with. Allison is a true asset to Optium!

    • Reviewed on Jun 25, 2026
    • Verified Review

    Best psych provider I have ever had.

    • Reviewed on Mar 6, 2026
    • Verified Review

    Possibly best Psych provider I have ever seen.

    • Reviewed on Dec 26, 2025
    • Verified Review

    She has been a great partner in my journey to manage my mental health & always listens to any concerns I have.

    • Reviewed on Nov 21, 2025
    • Verified Review

    I know this doctor truly cares about me, Dr Allison. It concerns me since she won't be taking care of me after the first of the year come 2026. She is outstanding, as is every doctor I have at Optum, that I am now losing.

  • About Melissa Hicks, ARNP

    Melissa Hicks, ARNP is a nurse practitioner who provides care in Mill Creek and Everett, WA. She is board certified by the American Board of Psychiatry and Neurology, Psychiatric-Mental Health Nursing Certification. Her work focuses on listening, clear explanations and supportive care. She helps patients understand what to expect.

    Gender

    Female

    Board certifications

    American Board of Psychiatry and Neurology, Psychiatric-Mental Health Nursing Certification

    Employed or contracted

    Employed

    Network Name

    Optum Care Washington

    NPI

    1093745267

  • Education

© 2026 Optum, Inc. All rights reserved. Stock photos used.