What is a specialty pharmacy?
Specialty pharmacies serve patients that require complex therapies, while retail pharmacies offer prescriptions for common illnesses and conditions. Optum® Specialty Pharmacy offers more personalized patient care, communication and resources for special conditions.
Delivering peace of mind
Fast and safe
We ship medication overnight so it gets to you quickly and safely.
Temperature sensitive
Our packaging keeps your medication at just the right temperature.
Discreet and eco-friendly
Your medication is delivered with privacy and sustainability in mind.
The Optum® Specialty Pharmacy app makes it easy to request refills, track an order, manage billing information and more.
Conditions and therapies we support
Our expert teams are here to advocate for you. We provide support, therapy and resources for a wide range of health conditions, including:
Cancer
Crohn's and ulcerative colitis
Inflammatory arthritis and skin conditions
Multiple sclerosis
Viral hepatitis
Specialty pharmacy FAQ
Get the most out of your treatment plan through personalized care, support and resources. A one-on-one phone call with a pharmacist trained in your medical condition will help you to:
- Manage your symptom
- Better understand your medical condition and treatment
- Learn more about side effects and how to manage them
- Find resources for your condition and treatment
- Learn how to better manage your condition
We accept all major insurance plans, including:
- Medicare Part B
- Medicare Part D
- Medicaid
- Commercial insurance
Copay help may be available.
Browse our specialty pharmacy forms and additional information:
- View the HIPAA Patient Protected Health Information (PHI) Authorization Form
- View the HIPAA Personal Representative Form
We offer:
Easy prescriptions
- Get affordable medications delivered in a timely manner — accurately in discreet packaging
- Order refills by phone or online
- Access support through virtual visits, calls, live chats or text
- Get supplies to take your medication at no additional cost
Expert guidance
- Connect with a clinician for help managing your medications
- Talk to an advocate about financial assistance
- Get caregiver support
Some medications may require prior authorization. We work with your doctor’s office and pharmacy insurance plan to get any needed approvals.
Some medications for more complex conditions do not qualify for online ordering. Call 1-855-427-4682 and speak with a patient care coordinator to order those refills.
We offer pharmacy services to all 50 states and may process some or all of your prescriptions at any of our Optum Specialty Pharmacy locations, where allowed by law.
We’re dedicated to getting you the medication you need, when you need it, your way. Contact us today to discuss care and treatment options that can help you live a healthy life.
To prescribe a specialty medication, download and fill out our enrollment forms and find additional information on Optum Specialty Pharmacy for providers.
