James Russo, DO | Optum New Mexico

Welcome, Optum New Mexico patients:

You’re in the right place to pay your bill, access your patient portal and contact customer service.

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Health care

We provide affordable and personalized care

Find care
Find doctors, specialists, locations, urgent care and other services near you
Patient portal sign-in
Make appointments, get medical records, message your care team and more
Get the right kind of care
From primary to virtual to urgent care, learn where to go and when

Accounts to help you save and pay for health care expenses

Sign in to your account
Manage your HSA, check your balance, transfer a balance and more
Explore account types
Compare health benefit accounts and learn how each option can work for you
Pay a bill
The fast, easy way to pay your medical bills online

Open enrollment

Plan ahead for 2025

Open enrollment is here. Explore your financial health benefit account options to maximize your benefits. Visit the Resource Center to learn more.

We make it easy to get medications you need, when and where you need them

Home Delivery Pharmacy
Register or sign in, fill your prescription and have it delivered right to your door
Specialty Pharmacy
Register or sign in and fill your specialty prescriptions for complex therapies
Infusion Pharmacy
Register or sign in and manage your infusion therapies
Genoa Healthcare
Manage your medications for mental health and complex conditions

Optum Rx
For people with pharmacy insurance benefits through Optum Rx
Track orders
Track your home delivery and specialty order
Pharmacy support
Find contact information and answers to frequently asked questions

Mobile app

Optum Rx on the go

Request refills, track order status, manage billing information and much more.