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Informational

Welcome, Optum New Mexico patients:

You’re in the right place to pay your bill, access your patient portal and contact customer service.

Health care

We provide affordable and personalized care

How can we help?

Helpful links

Financial

Accounts to help you save and pay for health care expenses

How can we help?

Helpful links

  • Resources

    Find contribution limits, savings tools, calculators and eligible expenses

  • Account support

    Find contact information and frequently asked questions

Open enrollment

Plan ahead for 2026

Open enrollment is here. Explore your financial health benefit account options to maximize your benefits. Visit the Resource Center to learn more.

Pharmacy

We make it easy to get medications you need, when and where you need them

How can we help?

Helpful links

  • Optum Rx

    For people with pharmacy insurance benefits through Optum Rx

  • Track orders

    Track your home delivery and specialty order

  • Pharmacy support

    Find contact information and answers to frequently asked questions

Mobile app

Optum Rx on the go

Request refills, track order status, manage billing information and much more.

Download on the App StoreGet it on Google Play

Optum New Mexico

We help patients across New Mexico live their healthiest lives.  

Not in New Mexico? Change state

Primary care for adults and children of all ages

Our NM care teams take the time to listen and get to know you.* We have 250+ locations, 750+ doctors and 1,200+ specialists across New Mexico.

Primary care in New Mexico

From routine visits to minor injuries and long-term illnesses, our primary care teams are ready to help you and your family. 

A growing family of providers

The Optum family of health care providers in New Mexico includes locations throughout the state. 

Medicare

We specialize in care for adults ages 65 and older. Get help with medicine reviews, in-home care and more. 

The Optum New Mexico mobile clinic

We travel to you with important screenings, tests, shots and other care services.

Types of care offered by Optum New Mexico

Primary care

Want a doctor who listens and understands your needs? Our doctors partner with you to help you reach your health goals.

Imaging services

From CT scans and MRIs to bone scans and ultrasounds, we use the latest imaging technology to give you quick results you can trust.

Specialty care

We help connect you to specialists proven to offer better outcomes. Our independent network of 600+ specialists is in major cities in New Mexico.

Virtual care

Looking for convenience? Meet many of our doctors online from the comfort of your home or office.*

Community center and wraparound services

Our coordinated support includes in-home options, dedicated care for seniors, a mobile clinic and a community center in Albuquerque.  

Medicare resources for patients in New Mexico

Put our helpful services, resources and programs to work for you.

Your appointment checklist

Our easy-to-use appointment checklist will help you prepare for your visit.

Care guide for New Mexico patients

This care guide is your very own roadmap to wellness. From cover to cover, it offers health resources and tips to help you feel your best

Accepted health plans and networks

We accept most health insurance plans, but they may vary by office location. 

See plans and networks

Optum New Mexico patient portal (MyChart)

Visit our patient portal for patients in New Mexico. Send a message. Pay your bill. Get medication refills. Take care of your health, all from the comfort of home.

*Services may vary by location.