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On-demand webinar

Driving a Frictionless Patient Experience

Explore how to overcome the struggle to reduce friction points in a patient’s digital engagement journey.

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How can you improve a patient’s digital experience?

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One of the biggest hurdles health care organizations face when earning consumers’ business is getting them through the front door. Despite best efforts to build a digital front door through online self-scheduling and telehealth options, many consumers are struggling to find their way in.

In this on-demand webinar, you’ll learn about:

  • The typical health system patient digital engagement journey
  • The different experience and access points you need to be aware of to reduce friction
  • How data plays a role in identifying, activating and delighting consumers
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