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Everest Group recognizes Optum as a Leader

The 2021 PEAK Matrix™ report maps the RCM business process services market.


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Learn about the RCM market

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Leaders from the 2021 PEAK Matrix have established themselves as front-runners in the revenue cycle management (RCM) market. They differentiate themselves through:

  • Balanced portfolios
  • Value delivered to clients
  • Ability to come up with innovative digital use cases
  • Continued investments in developing technology and services capability
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The need for effective and efficient RCM functionality is more important now than ever before. The Everest Group® PEAK Matrix offers an objective, data-driven and comparative assessment of RCM service providers.

Assessment is based on a service provider’s market impact, vision and capability. The report classified service providers as Leaders, Major Contenders and Aspirants.

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Everest Group revenue cycle management (RCM) operations – services PEAK Matrix® Assessment 2021

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RCM business process services

Optum was recognized as a Leader for its approach, innovation and investment in end-to-end revenue cycle technology and managed services. Among 28 competitors, Optum received top scores for vision and strategy and value delivered to clients.

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