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Your first visit

Your journey to better care at Optum starts here. Find out what you can expect during your first visit.

Video: An Optum patient describes their first visit

Better care starts here

During your first visit, your doctor and care team focus on learning about you and finding ways to help you live your healthiest life. Together, you will:

  • Talk about changes in your health, if any.
  • Go over your medicines and any supplements you may take.
  • Look into any health tests you may need.  
  • Set your health goals and create personal wellness plan based on your needs. 

Making an appointment is easy

Want to make an appointment? Simply fill out and submit this short form. Once we get it, we'll call you to schedule an appointment at a time that works for you.

Request an appointment

Prepare for your appointment

Patients who are actively involved in their care do better. Being prepared for your visit is part of that. Our checklist will help you know what to bring and what to expect.

Download the checklist


Don't delay. Schedule your appointment today. If you're feeling well, we want to keep it that way. If not, we want to help you get better.

Regular visits throughout the year are important. They help your doctor find problems early when they're easier to fix. Best of all, they help keep you feeling your best.

Feeling and staying well is the goal. Let's keep you that way. We do that by having regular visits with you. They help us catch problems early when they're easier to care for.

We'll help you meet your health goals with screenings and doctor visits during the year. We'll also help you get the right specialist care, if you need it. We'll also be sure to help take care of any other medical needs that might crop up.

After your first visit, you'll also want to sign up for the patient portal. You can use it to keep up to date on your medical information, and send messages to your doctor.

You can start after your first visit. Once you sign up, you can:

  • Pay bills
  • Complete forms
  • Check your vitals
  • Find your lab results
  • View your health records
  • Get appointment reminders
  • Read messages from your care team, and more

Your primary care doctor makes sure you get the care you need. This includes referring you to trusted specialists across the Optum Care network. Talk to your doctor to learn more.

Check with your clinic. You may earn a reward for completing this visit. Restrictions apply. Annual Wellness Visit rewards vary by state. You must complete an Annual Wellness Visit with one of our doctors or providers to get this reward. Limit one per patient, per year.