Award-winning specialty care
Named NASP's 2026 Specialty Pharmacy of the Year for helping patients access the care and support they need.
What is a specialty pharmacy?
Specialty pharmacies serve patients who require complex therapies, while retail pharmacies offer prescriptions for common illnesses and conditions. Optum® Specialty Pharmacy offers more personalized patient care, communication and resources for special conditions.
Specialty medication services that deliver peace of mind
Fast and safe medication delivery
We ship specialty medication overnight, so it gets to you quickly and safely.
Temperature sensitive
Our packaging keeps your medication at just the right temperature.
Discreet and eco-friendly
Your medication is delivered with privacy and sustainability in mind.
The Optum® Specialty Pharmacy app makes it easy to request refills, track an order, manage billing information and more.
Rare conditions and therapies we support
Our expert teams provide guidance, resources and therapy support for many health conditions, including rare diseases, and are here to help every step of the way.
Cancer
Access advanced treatments, side-effect expertise and hands-on cancer care.
Crohn's and ulcerative colitis
Live a fuller life through expert medication and symptom management.
Inflammatory arthritis and skin conditions
Reduce inflammation and boost your immune system with ongoing support and expert care.
Multiple sclerosis
Stay on track with medication and make the most of your long-term treatment plan.
Viral hepatitis
Keep hepatitis under control with a tailored treatment plan and one-to-one support.
Specialty pharmacy FAQ
Get the most out of your treatment plan through personalized care, support, and resources. A one-on-one phone call with a pharmacist trained in your medical condition will help you:
- Manage your symptoms
- Better understand your medical condition and treatment
- Learn more about side effects and how to manage them
- Find resources for your condition and treatment
- Learn how to better manage your condition
We accept all major insurance plans, including:
- Medicare Part B
- Medicare Part D
- Medicaid
- Commercial insurance
Copay help may be available.
Browse our specialty pharmacy forms and additional information:
- View the HIPAA Patient Protected Health Information (PHI) Authorization Form
- View the HIPAA Personal Representative Form
We make it easy to get started with your specialty medication.
Easy prescriptions
- Get affordable medications delivered in discreet packaging
- Order refills by phone or online
- Get supplies to take your medication at no additional cost
Some specialty medications may require prior authorization. We work with your doctor and health plan to help obtain any needed approvals. Some medications may not qualify for online ordering. Call 1-855-427-4682 and speak with a patient care coordinator for assistance.
We offer pharmacy services to all 50 states and may process some or all of your prescriptions at any of our Optum® Specialty Pharmacy locations, where allowed by law.
We offer personalized support throughout your treatment that may include:
- Connect with a clinician for help managing your medications
- Talk to an advocate about financial assistance
- Access support through virtual visits, calls, live chats or text
- Watch videos to learn more about your condition and treatment
- Access caregiver support
We’re dedicated to getting you the medication you need, when you need it, your way. Contact us today to discuss care and treatment options that can help you live a healthy life.
To prescribe a specialty medication, download and fill out our enrollment forms and find additional information on Optum® Specialty Pharmacy for providers.
Specialty drugs are used to treat chronic, complex or rare conditions. They may require special handling, monitoring or support during treatment.
Optum® Specialty Pharmacy provides personalized services, resources and one-on-one support to help you manage your medications and stay on track with treatment.
