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Fertility patient support

We provide therapy, support and resources that meet the unique needs of people going through fertility treatments.

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We understand your unique fertility needs

Dealing with fertility decisions or challenges can be overwhelming, both physically and emotionally. At Optum® Specialty Pharmacy, our specialized fertility team is here for you every step of the way. We offer a complete line of fertility products and services. Please contact us to discuss your medication needs and see how we can help.

There are 4 steps to getting started:

  1. Why Optum Specialty Pharmacy?
  2. Getting started with your pharmacy
  3. Receiving your medication
  4. Learning how to inject your medications

Donor and surrogacy services

Third-party reproduction may be a part of your journey toward a family. We offer services that support the privacy of all the people involved: donors, intended parents, surrogates and gestational carriers.

Our high standards of care and service are designed to deliver a positive experience for our patients and providers.

Preserving the fertility of patients with cancer

Living with cancer can be challenging. For people newly diagnosed with cancer and of reproductive age, planning for fertility after cancer can make it even harder, especially if you haven’t had children, completed your family or are too young to have children.

Preserving your fertility and knowing your options are an important part of life after cancer. We can provide you with information and resources to help figure out what the best option is for you.

You can also find more information about preserving your fertility by visiting the Alliance for Fertility Preservation website.

We understand these complex health care and quality of life issues. We want to make sure you know all of your options, like preserving your eggs, before you begin cancer treatment. Many options can preserve your chances of having, or finishing, a family in the future.

LGBTQ+ fertility and surrogacy support

We are proud to support the LGBTQ+ community. There are many paths to parenthood, including reciprocal IVF and fertility preservation options for transgender children, teens and adults. Learn more.

  

Helpful information

When choosing a specialty pharmacy to help support your fertility goals, you'll want to consider what medications it has access to and what resources it has to support you. 

Along with having an expert team of therapy specialists who are available to answer any questions you may have and support you throughout your treatment, we also offer:

  • Free shipping (no minimums)
  • Free injection supplies
  • Medication discounts
  • A dedicated fertility line
  • Confidential packaging
  • Longer shelf life for sterile compounds
  • Licensed shipping to all 50 states
  • URAC and PCAB accreditation


We know that fertility medications can be costly and can even tell you what your exact pricing will be before you decide to fill your prescriptions with us.

See all available medications

Once you choose Optum Specialty Pharmacy, one of our patient care coordinators will help you get started. We offer several free tools to help you connect with us and follow your treatment.

Avoid delays and get your medication faster text “Family” to 55455 to add Optum Specialty Pharmacy as a contact in your phone. This way, you'll have all the Optum Specialty Pharmacy numbers you need in one place and know when we are calling you.

Now that you have received your fertility medications from Optum Specialty Pharmacy, it’s important that you read the following as you begin your journey:

  1. Medication inventory: Before opening your medication, make sure the amount of medication received matches the amount needed for your treatment cycle. Call us right away if there are any issues.
  2. Medication storage: Some fertility medications require different storage temperatures. Please make sure to follow temperature storage guidelines as recommended by the drug manufacturer.
  3. Supplies: We will provide you with the supplies needed to administer your medications. Please make sure you review and understand how to use the supplies with each medication.
  4. Medication management: As you begin your fertility treatment, it’s important that you keep track of how much of each medication is being used as you administer each dose. 


If your doctor wants you to increase your medication quantity or dosage, you may have to place another order to complete your fertility treatment. Have your doctor request a refill as soon as possible.

Learn more about administering your fertility medications or reach out to our fertility team at 1-877-358-9016 for more guidance.

Once you receive your medication, you'll need to properly administer it. Learning how to take and inject your medications correctly is an important part of your fertility treatment. 

We have a series of helpful fertility medication educational videos that explain more about your medication and show you how to inject yourself. 

Watch how-to videos

We’re dedicated to getting you the care you need, when you need it, your way. Contact us today to discuss care and treatment options that can help you on your fertility journey.

Dedicated fertility line: 1-877-358-9016
Fax number: 1-844-234-1361

Provider prescribing information:

Optum Specialty Pharmacy
801, Inc. 38 
24416 N. 19th Avenue
Phoenix, Arizona 85085

NPI: 1780030163
Phone: 1-877-358-9016
Fax: 1-844-234-1361
Email: fertility@optum.com

Enrollment forms

We can help you find available fertility options and medications for your needs. Below are some of the ways we support the LGBTQ+ community.

Reciprocal IVF: Reciprocal IVF for lesbian couples allows both women to participate in pregnancy. One woman supplies her eggs which are retrieved and fertilized by donated sperm in IVF, with the resulting embryo(s) implanted into her partner for pregnancy by a gestational carrier.  

The largest benefit of reciprocal IVF is it gives each woman the chance to contribute to the conception and birth of the couple's child. The risks are the same as traditional IVF, though it involves medical procedures for both women.

Fertility preservation options for transgender adults: May include sperm, oocyte, embryo, ovarian tissue or testicular tissue cryopreservation. These options are similar to those available for men and women undergoing gonadotoxic cancer therapies or elective fertility preservation for social reasons.

Fertility preservation for transgender children and adolescents: Many transgender children and adolescents are interested in gender reaffirming surgery. It is recommended that transgender children and adolescents and their guardians be informed and counseled regarding options for fertility preservation prior to the initiation of pubertal suppression and treatment with gender affirming hormones. 

In children who have initiated natal puberty, fertility options include sperm, oocyte, and embryo cryopreservation. Currently, it is not possible for children who have not undergone puberty (and who may have used gender affirming hormones for an extended period of time) to preserve their eggs. 

Prolonged puberty suppression using Gonadotropin releasing hormones (GNRH) analogs is reversible and should not impair resumption of puberty upon cessation.