Skip to main content

Out now:

Season 3 of our podcast

Listen on Spotify  Listen on Apple Podcasts


Logo for ‘Until it’s fixed’ podcast by Optum

Season three | Season two | Season one

Tune in for new conversations on making health care work better

Until it’s Fixed Season 3 Trailer

The past few years have shown us that our health is everything, and taking care of it goes beyond doctor's appointments and insurance. Finding and getting the care and support we need is so important, but this doesn't always happen. 

This is an underlying structural issue that we have to solve for. 

Right now, so much of what we do is out of the reach of the common person. 

We're finally talking more openly about how things like gender, sexual orientation, race and income, affect our health. We're all different and we need care that meets us where we're at. 

I think the first bright spot is the fact that we're actually having a transparent and honest discussion that brings with it, vulnerability and authenticity.

Hi everyone,
Welcome back to season three of Until it's Fixed, a podcast from Optum.

I'm Callie Chamberlain, a practicing birth doula, a death doula, a social responsibility leader, and someone who deeply believes in communal health and healing.

And I'm Kenny Poole, a physician and healthcare leader. I'm excited to join Callie as we go even deeper into the toughest issues in healthcare, and the changes underway to fix them.

We have the opportunity to rethink how we deliver healthcare, and should be really open to a wide variety of possibilities. 

I'm excited to be back for a third season. Every time we sit down with our guests, I learn something new. 

Me too. I'm really looking forward to these conversations. We all deserve to live our healthiest lives, and we can't leave anyone behind on the journey to get there. 

It takes rallying everyone to be involved.

Join us for season three of Until it's Fixed. Coming soon to your favorite podcast app, or visit

Listen to what we're talking about in Season 3

What do you wish health care looked like for you, your family and community?

You may feel getting the support needed to care for your health is complicated and confusing. Or that it doesn’t fit your lifestyle and consider what’s really impacting your health.

In Season 3 of “Until It’s Fixed” we’re having deeper conversations about opportunities to improve how health care works- with medical experts, thought leaders, advocates and people like you and me. We’ll look at the big picture - how everything is connected. From gender, race and income to where you are born, live, learn and work, there’s so much to consider when it comes to your health and well-being.

It’s time to do better. Join us as we explore the changes underway to make health care simpler and more effective for everyone. Because we all deserve the opportunity to live our healthiest life.

Stacey Dove and Callie Chamberlain

About our hosts

Callie Chamberlain is a social responsibility leader with a passion for advancing more equitable health care. Callie holds a master's in public administration from Bernard M. Baruch College and serves on the Health Equity Advisory Council for the Minnesota Department of Health. She is also an International Facilitator for the UN Refugee Agency. Callie is the founder of New Leaders Council-Twin Cities and the Refugee Relief Project. She serves on multiple boards and is a practicing birth and death doula.

Dr. Kenneth Poole has over 20 years of medical and health care leadership experience, from clinical informatics and health care economics to patient experience. Dr. Poole works as the chief medical officer of clinician and provider experience at UnitedHealth Group and is a supplemental staff physician at Mayo Clinic. He earned his bachelor's degree from Tennessee State University, his medical degree from Northwestern University and his MBA from Washington University in St. Louis, MO. Dr. Poole is also a fellow of the American College of Physicians. He is married with four children and is an avid runner.

Season 3 episodes


Burnout >

We’re kicking off Season 3 of “Until It’s Fixed” with a conversation that is top-of-mind for a lot of us right now: Burnout.


One Thing Today: Pajama Time >

What is one thing you can do today to reduce burnout in your life?


Sober Curious >

As the “sober curious” movement gains popularity, there are so many options to define how alcohol does or doesn’t fit into our lives.


One Thing Today: Drinking Diary >

What’s one way we can be more mindful about what we drink?


When We Live Longer >

We're living longer than ever and staying engaged into our 70s, 80s and 90s — but how is our health care keeping up?


One Thing Today: Daily Movement >

What’s one way we can take care of our bodies as we grow older?


Why We Do Therapy >

Taking care of our mental health is a key part of living a thriving, balanced life.


One Thing Today: Mental Health Resources >

With a topic as big as therapy, where do you even begin looking for help?


Body, Mind … and Spirit >

Spirituality and religion play an important role in many people’s lives — but not everyone feels comfortable bringing them up with a doctor.


One Thing Today: Write It Down >

Spirituality and religion aren’t things we typically think about when it comes to health and health care.


Black Health: Running Toward Change >

There are major health challenges facing the Black community including stroke, cancer, diabetes and heart disease.


One Thing Today: Get Your Greens >

What’s one thing you can do today to improve your eating habits at home?


Seeing Invisible Labor >

How we divide chores and childcare is an age-old problem, with women historically handling most of the work in the home.


One Thing Today: Talking Trash >

Learn how to have an honest and productive conversation about household chores.


Thinking Differently >

There is no 'normal' when it comes to the human brain- we all think, learn and experience the world uniquely.


One Thing Today: Working to be Neuro-Inclusive >

What is one thing you can do today to encourage thinking differently at work?


There’s No Place Like Home>

From clothes to groceries, you expect to have both convenience and choice when getting services or products.


One Thing Today: Bank on Your Community >

Over two-thirds of Americans experience at least one social challenge that affects their health — like food insecurity.


From Checkouts To Cows >

We discuss how the health industry is expanding to better meet you where you’re at by taking a look at retail and rural health.


One Thing Today: Where to Get Care? >

When you’re not feeling well or have a medical emergency, knowing your medical care options can be critical for your health.


Rewarding Healthy Habits >

What motivates you to stay healthy? It’s different for everyone.


One Thing Today: Step It Up >

Habit tracking can help keep you honest when working towards a health goal.


One Thing Today: Understanding Medical Expense Accounts >

A side of your health that is often overlooked is how to save for and manage care costs.


Why The Right Doctor Matters >

Many studies show having a strong relationship with your doctor really matters.


One Thing Today: Green Flags >

When it comes to any relationship, it takes two people to make it work — and a doctor-patient relationship is no different.


Figuring Out Fertility >

When it comes to your health, fertility isn’t always something that’s discussed.


One Thing Today: Your Health and Having Kids >

Fertility is something you may not think about until you’re ready to have children.


Season 3 Finale: Together in Health >

We’re at the end of Season 3, and we’ve covered a lot of new ground on what’s being done to make health care work better for everyone.

Listen on your favorite podcast app

Apple Podcasts 




Goole Podcasts 



Pocket Casts