Healthcare, what comes to mind when you hear that word? What's your experience with the system today and what do you want in the future? With over 20 years in the health industry, I've had countless conversations about improving the system. They usually centered on care in hospitals and clinics or on insurance coverage. But last year, those conversations changed fast.
The pandemic really showed us that we must do more.
There's a big opportunity for us to help address some of these unmet social needs to help individuals live healthier lives.
In response to the pandemic, innovation took off. Shifts that were already in progress like tele-health, accelerated. New approaches to data and technology and digital tools that address all aspects of our health are appearing everywhere.
I want people to think of it much broader than just having a video visit or just having remote monitoring. We're talking about transforming when, where, and how care is given.
But even with these gains, the system still feels too complex and the past year has magnified another problem, equity in healthcare.
There absolutely cannot be a discussion of this without looking at the racial disparities and health inequities that are broadening part of the problem.
It is imperative that we lean into driving cultural competence because this will help us understand the nuances of wellness, health, and disease.
These changes are all about the individual because we deserve and now we expect healthcare to be more about us.
In season one of Until It's Fixed, we set out to learn what's working in healthcare, what isn't and what a better system could look like. In season two, we continue that journey.
I'm Stacey Dove.
And I'm Callie Chamberlain. Join us for a fresh set of conversations with people tackling the issues, change makers working to create a healthier world by rethinking how we deliver care and manage health.
What I see that gives me so much optimism is that nobody's getting up on [inaudible 00:02:25], not the health plans, the insurance companies, not the providers. They're also committed to fixing this.
It's time for a change. We all deserve it. Listen to season two of Until It's Fixed, available wherever you get your podcasts or ...