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Flexible spending account

Let’s get your FSA claim approved

Get your FSA claim paid faster. Review the samples below to make sure the documents you’re submitting include all required information.

1-minute read

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With documents like these, your claim would be approved

All required details should be included:

  1. Name of provider
  2. Name of patient (who received the item/service)
  3. Description of service
  4. Date of service (not date payment was made)
  5. Amount charged (not amount paid as this could differ from amount charged for eligible service/item)
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The examples above would be approved sine they include all required information for claim approval, including: (1) name of the provider, (2) who received the service, (3) description of service, (4) date of service, (5) and cost.

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With documents like these, your claim would be denied

Some of the required details are missing. Here are some quick tips:

  • Make sure the date is the date of service, not the date payment was made.
  • If the claim is for a range of dates (7 weeks, for example), the document must show detail for each week.
  • Double-check that the name of the person who received the service is included, not the name of the account holder, unless it is the same person.
  • Please remember amount paid is not equal to amount charged. The document must show amount charged for the eligible service/item. Amount charged (not amount paid as this could differ from amount charged for eligible service/item).
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This document does not indicate which items are FSA eligible. A letter of medical necessity from a provider would also be required to approve the claim.

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This document is missing name of patient, description of service, date of service and amount charged for eligible item/service.

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This document is missing date of service (cannot be handwritten), description of service and amount charged (we only process off of amount owed, not paid amount).

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