Bill pay
If your visit was November 7, 2025 or prior, sign in here to pay your bill.
If your visit was on or after November 8, 2025, sign in here to pay your bill.
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View your medical records, request an appointment, send messages to your doctor, ask for medicine prescription refills and more.
FAQ
Use our secure online form to ask for a copy of your records. Across our health system, our electronic medical records (EMR) help us give you the care you need, when you need it.
According to the federal Health Insurance Portability and Accountability Act (HIPAA), you have the right to ask for a copy of your medical records if:
- You are the patient or the parent or guardian of the patient whose records are requested.
- You are a caregiver or advocate (someone who helps some else get care) who has legal authority to request records on behalf of the patient.
Get medical records.
You can pay your medical bill simply and securely with online bill pay.
If your visit was on or before November 7, 2025, sign in here to pay your bill.
If your visit was on or after November 8, 2025, sign in here to pay your bill.
You can pay with your HSA by using your HSA debit card at the doctor’s office, pharmacy or online. You can also sign in to your HSA account to pay bills or reimburse yourself.
You can pay with your FSA by using your FSA payment card at the doctor’s office, pharmacy or online. Or, if you pay out of pocket, you can submit a claim through your FSA account or mobile app to reimburse yourself.
We accept many types of medical insurance plans. Explore the list of health plans we accept. If you have further questions, check with your doctor’s office or health plan for specific information.
If you have billing questions, please call 1-855-246-2273, TTY 711.
Optum Indiana Headquarters
7440 Woodland Drive
Indianapolis, IN 46278
Local: 1-317-580-6309
Toll-free: 1-888-255-2246
Find your doctor’s office contact information.