New patients
Welcome and thank you for trusting Optum with your care. Our goal is to make your health care journey easier and more personalized.
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FEMALE VOICEOVER: Welcome to Optum. We're glad you're here.
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At Optum, we offer you healthier care
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for a better life.
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We're a family of primary care providers, specialists, and dedicated care teams, all focused on one thing,
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keeping you in the best of health.
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With more than 88,000 doctors
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in nearly 2,000 neighborhood locations,
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our care team works together to make it easier to get the care you need,
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where and when you need it.
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Whether you're a current patient and recently changed your insurance, or you chose an Optum doctor when enrolling in your new plan,
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we are here to take care of you.
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We work hard to offer the right care to help you stay healthier and save money.
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At Optum, our doctors and care teams work hard to keep you healthy. We don't just care for you when you're sick.
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We partner with you
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to help you reach your personal health goals.
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Welcome to healthier care for a better life. Welcome to Optum.
[Text On Screen – Optum, optum.com/welcome © 2024 Optum, Inc. All rights reserved]
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FEMALE VOICEOVER: Now that you are a part of Optum, you might be wondering what to do next.
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Here are three simple steps to kickstart your journey with Optum.
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Step one, schedule an appointment.
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This is a great first step for both new and existing patients.
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Seeing your primary care provider or a member of your care team is essential to keeping you healthy
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and catching any potential issues, early.
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During this visit, we'll go over any screenings, tests, or labs you might need.
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Together, we help you create your personalized care plan.
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Step two, discover extra resources we offer.
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We believe that what happens outside the exam room is just as important as what happens inside.
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That's why we offer resources
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like virtual classes, mental health services, and wellness tools.
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There may be resources available in your neighborhood, too.
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All of this to help you stay healthier in every area of your life.
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Step three, start your care journey.
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No matter what your health journey looks like, we're here to support you, even if you have a long term health issue.
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Plus, we can help you find a specialist that meets your unique needs, can see you as soon as possible, and is proven to offer the best care.
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Go ahead. Get started. We'll be here for you every step of the way.
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Optum is healthier care for a better life. Call your primary care doctor today to get started.
[Text On Screen – Optum , Optum.com/welcome, ©2024 Optum, Inc. All rights reserved]
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Better care in 3 simple steps
At Optum, our focus is on you, from offering the care you want and need to helping you make the right decisions for better health. And getting started is easy.
Step 1: Schedule an appointment
Whether you're new to Optum or a current patient, it's important to see your doctor or a care team member at least once a year. It's a smart, simple way to stay healthy, go over needed tests, catch problems early and create a care plan based on your needs.
Step 2: Make the most of our health and wellness resources
Staying healthy goes far beyond the exam room. To help you live better, we offer a wide range of online and in-person resources.

Healthier you articles
Want trusted health advice that works for real life? Our articles offer insights and ideas that can help you and your family feel your best.
Help with prescriptions
Need to renew, refill or transfer a prescription? We make it easy.
Virtual community center
Our classes help you stay healthy from the comfort of your home.
Monthly eNews
Get the latest in health and wellness information by email or text.
Step 3: Start your care journey
Whether you're as healthy as can be or if you have conditions that need ongoing attention — like asthma, diabetes or heart disease — we're here for you. We'll help you get the care you need and connect you to specialists who are right for you.
Making and preparing for your appointment is easy
Request an appointment
Ready to get started? Just fill out this short form. Once we get it, we'll call you to set up an appointment at a time that works for you.
Prepare for your appointment
Being prepared helps you and your doctor make the most of your appointment. Our checklist tells you what to expect during your visit.
Video
Discover the Optum difference
The right care when and where you need it. That's the power of Optum. Now that you're part of our family, learn how we make health care easier and more personalized.

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Discover the Optum difference
What if healthcare was simpler? Optum is combining every element of health to bring you care experiences that are easier to navigate. Compassionate clinicians and services, advanced analytics, and cutting-edge technology all coming together for health experiences that are easier and more personalized. We're creating the care you want, so you can live better.
Hear our patients' stories
See how our care and Medicare Advantage changed these patients' lives for the better.