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On-demand webinar

Optimize patient access with automation and technology

As health systems struggle to maintain margins, hospital leaders cannot afford to miss opportunities to improve patient access and experiences. A consumer-centric digital front door strategy can help support better clinical outcomes as well as patient satisfaction and financial performance.

In this session, attendees will learn to:

  • Outline the key issues associated with the patient access function, including both financial and clinical metrics used to evaluate those issues.
  • Describe technological advances that can help speed the patient access journey, improve patient access efficiency, retain patients within network and improve patient satisfaction.
  • Develop a plan of action for outsourcing patient access call center operations with clear ROI.

Learn how Optum can help drive sustainable financial performance

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