Arizona
Call your provider’s office or sign in to MyChart for patient support in Arizona.
California
Call 1-877-267-8861 or find California patient support online.
Colorado
- For Colorado Springs and the Pikes Peak region, call 1-719-522-1133, TTY 711, or sign in to MyChart for patient support.
- For the Denver metro area, call 1-303-425-4680, TTY 711, or sign in to MyChart for patient support.
Connecticut
Call your provider’s office or sign in to MyChart for patient support in Connecticut.
Florida
- For Optum Florida, call 1-877-966-2811, TTY 711, or sign in to your patient portal for support.
- For WellMed, call 1-888-781-9355, TTY 711, or sign in to your patient portal for support.
Indiana
Call 1-317-580-6309, TTY 711 (local) or 1-888-255-2246, TTY 711 (toll free), or sign in to MyChart for patient support in Indiana.
Massachusetts
Call Reliant Medical Group at 1-508-852-0600, TTY 711 (local) or 1-800-283-2556, TTY 711 (toll free), or sign in to MyChart for patient support in Massachusetts.
Nevada
Call 1-855-780-5954 or find Nevada patient support online.
New Jersey
Call 1-888-OPTUM4U (1-888-678-8648) or sign in to MyChart for patient support in New Jersey.
New Mexico
Call 1-800-765-8959, TTY 711 or sign in to MyChart for patient support in New Mexico.
New York
Call 1-888-OPTUM4U (1-888-678-8648) or sign in to MyChart for patient support in New York.
Ohio
- For Optum Ohio, call 1-614-794-4500, TTY 711 (local) or 1-833-319-9364, TTY 711 (toll free), or sign in to MyChart for support.
- For Unity Health Network, call your provider’s office, fill out our contact form or sign in to your patient portal for support.
Oregon
- For Davies Clinic, call 1-503-266-2066 or sign in to MyChart for patient support.
- For Family Medical Group Northeast, call 1-503-288-0083 or sign in to MyChart for patient support.
- For Oregon Medical Group, call 1-541-687-4900 or sign in to MyChart for patient support.
Texas
Call 1-866-323-3601 or find patient support online from WellMed in Texas.
Utah
Call 1-801-515-7196, TTY 711 or find Utah patient support online.
Washington
- For Optum Care Washington, call 1-425-339-5456, TTY 711 (local) or 1-800-533-7035, TTY 711 (toll free), or find patient support online.
- For Optum Care Washington offices that were formerly The Polyclinic, call 1-206-329-1760, TTY 711 (local) or 1-800-648-8837, TTY 711 (toll free), or find patient support online.
- Find help for mental health, substance use disorders and employee assistance programs from United Behavioral Health.
Phone: 1-800-557-5745
Website: Live and Work Well
- The National Helpline from Substance Abuse and Mental Health Services Administration (SAMHSA) is available 24/7.
Phone: 1-800-662-HELP (4357)
Website: SAMHSA National Helpline
- Crisis counseling is available 24/7 if you’re experiencing emotional distress related to natural or human-caused disasters.
Phone: 1-800-985-5990
Text: TalkWithUs to 66746
Website: SAMHSA Disaster Distress Helpline
- If you live in Salt Lake County in Utah or San Diego County in California, get mental health support near you.
Salt Lake County
Phone: 1-877-370-8953 or 24-hour crisis line 1-800-273-8255, TTY 711
Website: Optum Salt Lake County Behavioral Health Services
San Diego County
Phone: 1-888-724-7240, TTY 711
Website: Optum Public Sector San Diego
Sign in for telehealth or call for customer support.
Phone: 1-877-550-1515
Website: www.nowclinic.com
Find support for your dental benefits from UnitedHealthcare Dental.
Phone: 1-877-816-3596
Find a provider with a specialty in chiropractic, physical therapy, occupational therapy, speech therapy or integrative medicine.
Phone: 1-800-873-4575
Website: Physical Health Provider Locator
Find answers to your questions about wellness reward activities and incentive plans through your employer.
Phone: 1-877-818-5826
Website: Rally sign in
Optum performs delegated medical management functions on behalf of certain Medicare Advantage plans. These activities may include review of medical necessity and appropriate level of care for services covered under such plans.
Have insurance coverage questions, but not sure where to start? Call the number on the back of your membership card.