Common service categories
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Have a question?Contact information
Talk to the Optum Care team in your state to ask a question or contact your primary care provider directly.
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Optum Care locations
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For questions aboutContact information
Home Delivery
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Call
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Additional support
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View account
Specialty Pharmacy
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Call
Available 24/7
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Additional support
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Email
specialtyrxcontactus@optum.com
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View account
Infusion Pharmacy
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Call
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Additional support
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View account
Immunoglobin infusion
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Call
Hemophilia and bleeding
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Call
Alpha 1 team
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Call
divvyDOSE
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Call
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View website
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Email
support@divvydose.com
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For questions aboutContact information
Optum Financial
If the back of your payment card reads
optumfinancial.com or connectyourcare.com
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Call
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Additional support
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Email
of-service@of.optum.com
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View account
Optum Bank
If the back of your payment card reads
optumbank.com
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Call
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Additional support
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Email
accountholderservices@optum.com
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View account
Commuter account
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Call
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View website
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Email
accountholderservices@optum.com
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View account
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Other important phone numbers
Find free and confidential support for you or loved ones 24/7. Here’s how to get help:
- Visit 988 Suicide and Crisis Lifeline
- Text "HELLO" to 741741
- Call the Suicide and Crisis Lifeline at 988 or 1-800-273-8255 (1-800-273-TALK)
- En español: 1-888-628-9454
- Suicide and Crisis Lifeline TTY: 1-800-799-4889
If you suspect an incident of fraud, waste or abuse, you have several ways to report it:
- Complete a fraud, waste and abuse submission form.
- Call the customer service number on your ID card.
- Medicare members reporting FWA can call 1-800-633-4227 (1-800-MEDICARE).
