Bill Toukan, MD
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Video transcript
Seeing patients at
Patient Reviews
Patient review summary
Learn about our survey5
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4.7
42 reviews
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- 5.0 Reviewed on Apr 30, 2026
- Verified Review
Dr Bill Toukan is by far the best doctor I've ever had. He's incredibly knowledgeable, compassionate, empathetic, and he's both friendly and always professional. I feel as though I won the jackpot in the doctor lottery when I found Dr. Toukan.
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- 5.0 Reviewed on Apr 29, 2026
- Verified Review
Dr Toukan is the best primary care docI have ever had!
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- 5.0 Reviewed on Apr 29, 2026
- Verified Review
Professional and personable
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- 5.0 Reviewed on Apr 15, 2026
- Verified Review
My primary care doctor always listens carefully to patients and discusses ways to improve any issues as much as possible. I fully trust my doctor
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- 5.0 Reviewed on Apr 11, 2026
- Verified Review
Dr Toukan is a good listener with a calm presence. He is my favorite doctor at Optum.
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- 5.0 Reviewed on Mar 18, 2026
- Verified Review
He knows me and takes care of me. I trust him very much.
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- 5.0 Reviewed on Mar 6, 2026
- Verified Review
I have already recommended Dr. Toucan And of course Optum to many friends and family.
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- 5.0 Reviewed on Feb 28, 2026
- Verified Review
So happy to have them
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- 5.0 Reviewed on Feb 22, 2026
- Verified Review
Dr Bill Toukan is by far the best primary care doctor that I've ever had. He's incredibly knowledgeable, professional, empathetic, and kind.
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- 5.0 Reviewed on Feb 15, 2026
- Verified Review
My. Chart often has mistakes in it and it's frustrating for me to try to correct item. It said my parents are alive. However my mom died in 2006 and my dad died in 1963. With meds it has no space to correct the dosage. I can only remove that med and submit it again. It would really help if it were more user friendly. So I bring a list of corrections and give them to the nurse to enter. However, I do really appreciate being able to see all my test results and the doctor's notes.
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- 5.0 Reviewed on Feb 4, 2026
- Verified Review
Dr. Toukan is an excellent provider who always listens to the patients and prescribes the approximate treatments and care. Furthermore, Dr. Toukan follows up on my medical conditions with treatments
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- 5.0 Reviewed on Jan 31, 2026
- Verified Review
Dr Toucan is wonderful. He was very thorough, answered my questions and concerns in detail, offered advice, and never seemed rushed. I felt heard and respected.
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- 5.0 Reviewed on Jan 27, 2026
- Verified Review
I have never had a better doctor!
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- 5.0 Reviewed on Jan 26, 2026
- Verified Review
Dr Toukan cleans everything before using them. I like the visual aids of the home instructions that he gives . Explained clearly the things to be done
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- 5.0 Reviewed on Jan 18, 2026
- Verified Review
Dr. Toukan is an excellent M.D and he really cares. My [omitted] Mom has had numerous problems, and he is always listening and solution oriented. We both appreciate his expertise and excellent bed side manner. I would highly recommend him.
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- 5.0 Reviewed on Jan 12, 2026
- Verified Review
Medical records were up on his monitor screen. He referred to them. As did his assistant.
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- 5.0 Reviewed on Jan 12, 2026
- Verified Review
Dr Toukan was very good, as usual.
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- 3.1700000762939453 Reviewed on Dec 22, 2025
- Verified Review
I don't feel that Dr. Toukan was listening to me. I had to call back to get more tests ran that I thought he was ordering. This is disappointing.
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- 5.0 Reviewed on Dec 17, 2025
- Verified Review
I trust Dr. Toukan and would recommend him to my friends. Very good communicator and listener. Able to answer all my questions in a very complete fashion.
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- 5.0 Reviewed on Dec 17, 2025
- Verified Review
Great experience; wonderful doctor
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About Bill Toukan, MD
I chose family medicine because as a specialty it allows you to build long-term relationships with patients. Family medicine also appealed to me because of its emphasis on disease prevention and its focus on treating the whole person as opposed to only addressing health issues reflexively as they occur.Philosophy of care
I believe that patient education is the key to successful health outcomes. By educating patients, I can empower them to be the best agents for their health care, allowing us to team together and come up with the best plan that fits their needs and lifestyle.Gender
Male
Board certifications
American Board of Family Medicine
Licenses
WA, MD61002595
Employed or contracted
Employed
Network Name
Optum Care Washington
NPI
1881058469
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Medical School
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St. George's University
Residency
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Kadlec Family Medicine Residency at Kadlec Regional Medical Center
Family Medicine
Richland, WA
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The contact information listed will direct you to a licensed representative that works with Medicare enrollees to explain Medicare Advantage and Prescription Drug Plan options. There may not be plans available in your area. Any information provided is limited to those plans offered in your area.
*The contact information listed will direct you to a licensed representative that works with Medicare enrollees to explain Medicare Advantage and Prescription Drug Plan options. There may not be plans available in your area. Any information provided is limited to those plans offered in your area. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options.
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