Skip to main content
Informational

Your experience at our Optum NY location is important to us:

Need assistance or have concerns? The Optum leadership team is here to help.

Health care

We provide affordable and personalized care

How can we help?

Helpful links

Financial

Accounts to help you save and pay for health care expenses

How can we help?

Helpful links

  • Resources

    Find contribution limits, savings tools, calculators and eligible expenses

  • Account support

    Find contact information and frequently asked questions

Tax season resources

Get ready for HSA tax season

If you used an HSA this year, the HSA Tax Center offers general information about contributions, eligible expenses and commonly used tax forms — all in one place.

Pharmacy

We make it easy to get medications you need, when and where you need them

How can we help?

Helpful links

  • Optum Rx

    For people with pharmacy insurance benefits through Optum Rx

  • Track orders

    Track your home delivery and specialty order

  • Pharmacy support

    Find contact information and answers to frequently asked questions

Mobile app

Optum Rx on the go

Request refills, track order status, manage billing information and much more.

Download on the App StoreGet it on Google Play
Scott Hines, MD

Scott Hines, MD

Specialty

Endocrinology Diabetes & Metabolism

Languages

English

Seeing patients at

Patient Reviews

Patient review summary

Learn about our survey

5

4

3

2

1

5.0

19 reviews

  • Mar 29, 2026
    Verified Review

    He has been my Doctor since 2009 when I had my second biopsies for nodules after the first doctor at Crystal Run did a terrible job. Dr Hines is always pleasant, thorough and compassionate.

  • Mar 25, 2026
    Verified Review

    Wonderful doctor.

  • Mar 21, 2026
    Verified Review

    He is a great doctor. So good that i been seeing him for close to 10 years. Good person overall.

  • Mar 18, 2026
    Verified Review

    Dr Hines listens to my concerns, and is very courteous and polite. He always has a smile on his face

  • Feb 13, 2026
    Verified Review

    He is very easy to talk to and he listens.

  • Jan 13, 2026
    Verified Review

    He is by far the best doctor I have ever had!!!

  • Jan 8, 2026
    Verified Review

    Because he’s exceptional

  • Jan 2, 2026
    Verified Review

    One of the best in Crystal run

  • Dec 27, 2025
    Verified Review

    He takes the time to answer my questions and always provides compassionate care

  • Dec 18, 2025
    Verified Review

    He is very smart and knowledgeable and very informative and he is very personable. He is kind and I absolutely LOVE HIM! He listens to my concerns and works with me.

  • Dec 17, 2025
    Verified Review

    He has an extremely nice demeanor and is very thorough with his exam. He takes his time and does not make me feel that he is in a hurry to move on to the next patient. He actually seems to care, a rare commodity in many doctors these days. I truly appreciate having him as my doctor, which is why I remain a patient of his.

  • Dec 10, 2025
    Verified Review

    Ik what he tells me is accurate

  • Nov 12, 2025
    Verified Review

    He is a very kind and caring person.

  • Nov 5, 2025
    Verified Review

    Great doctor

  • Oct 13, 2025
    Verified Review

    He is an excellent doctor and takes his time and listens to you and does thorough exam.

  • Aug 4, 2025
    Verified Review

    Outstanding Doctor!!!!!!!!

  • Aug 4, 2025
    Verified Review

    Very thoughtful

  • Jul 21, 2025
    Verified Review

    Dr. Hines seems like a brilliant physician who listenes carefully to anything I bring up with him. He is easy to talk with and truly listens to my concerns.

  • Jul 21, 2025
    Verified Review

    He is so compassionate on my test results and listening to me about concerns and suggestions about my care. Look forward to his appointments with me.

  • About Scott Hines, MD

    Dr. Scott Hines is an internist caring for adult patients. He provides preventive care and treatment of common and chronic conditions.

    Philosophy of care

    Dr. Hines values long term patient relationships and shared decision making.

    Gender

    Male

    Licenses

    NY, 238741

    Network Name

    Crystal Run Healthcare

    NPI

    1811934987

  • Insurance accepted

    This may not reflect all insurance accepted by the provider and is for informational purposes only.

    • AARP
    • Aetna
    • Anthem/BCBS
    • CDPHP
    • Cigna
    • Emblem
    • FDNY/WTC911
    • HealthFirst
    • Humana
    • MVP
    • Magnacare
    • MedicaidNY/Medicare
    • Molina
    • Multiplan
    • NYSHIP
    • Northwell
    • Oscar
    • Oxford
    • Tricare
    • UHC
    • Univera
    • VA/CHAMPVA
  • Awards and Publications