Skip to main content
Informational

Your experience at our Optum NY location is important to us:

Need assistance or have concerns? The Optum leadership team is here to help.

Health care

We provide affordable and personalized care

How can we help?

Helpful links

Financial

Accounts to help you save and pay for health care expenses

How can we help?

Helpful links

  • Resources

    Find contribution limits, savings tools, calculators and eligible expenses

  • Account support

    Find contact information and frequently asked questions

Tax season resources

Get ready for HSA tax season

If you used an HSA this year, the HSA Tax Center offers general information about contributions, eligible expenses and commonly used tax forms — all in one place.

Pharmacy

We make it easy to get medications you need, when and where you need them

How can we help?

Helpful links

  • Optum Rx

    For people with pharmacy insurance benefits through Optum Rx

  • Track orders

    Track your home delivery and specialty order

  • Pharmacy support

    Find contact information and answers to frequently asked questions

Mobile app

Optum Rx on the go

Request refills, track order status, manage billing information and much more.

Download on the App StoreGet it on Google Play
Jency Thomas, MD

Jency Thomas, MD

Optum Provider

Specialty

Family Medicine

Languages

English

Seeing patients at

Patient Reviews

Patient review summary

Learn about our survey

5

4

3

2

1

4.8

50 reviews

  • Apr 12, 2026
    Verified Review

    She is very thorough with reading your chart therefore is up to date with all other Dr appointments and tests performed

  • Apr 5, 2026
    Verified Review

    Dr. Thomas listens to your complaints, shows empathy and are caring. She follows up with you and provide the necessary information needed and your next steps. She explains your medication regimen.

  • Apr 5, 2026
    Verified Review

    Dr. Thomas takes time with me; she is professional yet warm. I always feel she is listening to me and respects my questions and views. She is a very careful and thorough practitioner.

  • Apr 2, 2026
    Verified Review

    I don’t personally feel that Jency Thomas is very responsive to the concerns I raise. I know someone else that sees her and feels she is caring and helpful.

  • Mar 26, 2026
    Verified Review

    Very happy with care I received

  • Mar 19, 2026
    Verified Review

    This was my first visit.

  • Mar 13, 2026
    Verified Review

    She asked questions and explained things well

  • Mar 7, 2026
    Verified Review

    She has been thorough friiendly respectful and have followed up with comments on test results

  • Mar 1, 2026
    Verified Review

    Doctor Thomas is very patient, caring, takes her time and listen to you. She doesn’t rush you out and she emails you when your test results come in.

  • Feb 18, 2026
    Verified Review

    Dr. Thomas is terrific in every way.

  • Jan 31, 2026
    Verified Review

    I explained this on the first page of this questionnaire. She doesn't know how to deal with people who are in emotional pain, simply trying to get the best possible care for their dying mother who happens to be her patient. She was HEARTLESS. And threatened to HANG UP MULTIPLE times during what I thought was simply a virtual doctor's visit. Truly Inexcusable behavior.

  • Jan 29, 2026
    Verified Review

    She is the Best. She is kind caring and knowlegeable.

  • Jan 28, 2026
    Verified Review

    Took the time to console me about the passing of my husband. Listened carefully to my concerns and took the time to answer. She was very thorough with me. In opposition to Ms. Rosemarie who did not care to hear about my concerns.

  • Jan 22, 2026
    Verified Review

    Dr Thomas al ways listens. Demonstrate a caring attitude. She’s very competent

  • Jan 15, 2026
    Verified Review

    She is smart, caring , efficient ; answers messages and renews prescriptions immediately

  • Jan 6, 2026
    Verified Review

    friendly, knowledgeable

  • Dec 23, 2025
    Verified Review

    She’s very thorough and compassionate for her patients. She takes the time to get to know you.

  • Dec 19, 2025
    Verified Review

    I found Dr Thomas to be very compassionate and knowledgeable. She took her time with me and answered all my questions.

  • Dec 17, 2025
    Verified Review

    She is very knowledgeable explain everything to me

  • Dec 11, 2025
    Verified Review

    caring, thorough, easy to contact, good follow-up

Page 1 of 3
  • About Jency Thomas, MD

    Dr. Jency Thomas is a family medicine physician caring for patients across the lifespan.

    Philosophy of care

    Dr. Thomas emphasizes compassionate, comprehensive care and preventive health.

    Gender

    Female

    Board certifications

    American Board of Family Medicine

    Licenses

    NY, 285969

    Employed or contracted

    Employed

    Network Name

    ProHealth

    NPI

    1861833808

  • Insurance Accepted

    This list is for informational purposes only and may not reflect the most current plans accepted by the provider. Optum accepts most major health insurance plans. Please contact your insurance company to confirm your coverage, eligibility, and the provider's participation in your plan.

    • 1199
    • Aetna
    • Affinity
    • Anthem BCBS
    • CHN
    • Centivo
    • Cigna
    • Coventry
    • EmblemHealth
    • First Health
    • Humana
    • MagnaCare
    • Medicaid
    • Medicare
    • MultiPlan
    • NYSHIP
    • Northwell Direct
    • Oscar
    • Oxford
    • TRICARE
    • UHC
    • UMR
  • Medical School

    • American University Of Antigua

    Residency

    • New York Medical College