Jay Desai, OD

He knew how to fix my issues

He was thorough, knowledgeable, and courteous.

He was very professional and accurate

Very detail oriented and helpful

10

very attentive doctor, warm nurse, and very helpful receptionist

He was very thorough and explained my condition

Dr. Desai was very kind and patient with my 6 yr old, very informative and thorough!

he did not understand anything i said. he was confused and disoriented. i've never had a less attentive doctor. i don't understand how he made it this far if he can't remember what the patient just said multiple times

When I called optum to schedule an appointment with an ophthalmologist regarding my vision impairment I was told that I could not see a MD. Instead, I was referred to an OD who at first told me I had fluid behind the eye. Then, after completing a scan, he told me I did not have fluid and that he had no idea what was wrong with me. He then referred me to a retina specialist and sleep medicine. Thankfully, I was able to see a MD outside of Optum who gave me the correct diagnosis and transferred me urgently to a cornea specialist who saved my vision. Had I been able to see a MD at Optum in the first place, I would have likely been saved from the overwhelming distress due to my visual impairment. It is scary to think what would have happened if I had not received the appropriate treatment outside of Optum.

Very professional and informative of recommendations and solutions

thorough and expert examination and treatment

The doctor gave me an excellent ex

Was very conscientious and explained what needed to do going forward. Gave a complete exam (before and after) at each visit. Wrote complete notes and gave me a copy to share with my other out of town eye dr.

didn't respect my concerns regarding medicines, recorded the wrong information in patient portal, jumped to put me on a very strong medication. he was relatively friendly though and probably alright for certain kinds of patients.

committed malpractice