Charisse Pecorella, NP

She was able to see me right away. She clearly had read my file and was inquisitive and thoughtful in her questions. She followed up and made a clear plan. She was able to reach out right away after results were complete and make a plan forward.

Charisse was knowledgeable and friendly and didn't rush our appointment. I felt comfortable with her and trust her judgement and expertise.

She was a caring and thorough physician

She was very nice and patient with me very friendly and answered all my questions promptly.

she is genuinely interested in the health and well being of her patients

She is compassionate and very thorough

I sent Nurse Pecorella a portal message asking for a phone call to go over my elevated blood test results. I recieved a message back telling me to drink more water. I was not happy with that answer. But at least she responeded. Other Optum doctors have not responded to my portal messages at all. When I call the doctor's office to get a response, someone in to office tells me the doctor is too busy and that I should go to urgent care.

Nothing in particular; she's got good bedside manner.

Efficient, knowledgeable, courteous, caring.

I already told you. Redundant question already asked and answered.

I gave this rating because of the outstanding care I received from Charisse Pecorella, NP. She was absolutely awesome—understanding, attentive, and truly took the time to listen to my concerns. She made thoughtful recommendations and made me feel heard and supported. She has been better than any doctor or nurse practitioner I’ve seen at Optum, and it is always a pleasure to see her. Her compassion and professionalism make a big difference in my experience.

I love her! she's always so willing to listen to me and how I'm doing. it's a conversation which is needed.

She listen to my concerns and showed empathy and care for my wellbeing.

Friendly professional and answered all my questions

She was friendly and up front about the scheduling issue, and worked directly with me to fix it. I’ve seen her before and find her knowledgeable and professional

She listens and gives you the time to ask questions and have discussions regarding anything that might be concerning you.

There when I needed her

She is very thorough

Kind, smart.

She is extremely thorough and very personable. I never feel rushed with her and she listens to all of my concerns.