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Phuong Lan Nguyen, PA

Optum Provider

Specialty

Family Medicine

Languages

English, Vietnamese

Seeing patients at

Patient Reviews

Patient review summary

Learn about our survey

5

4

3

2

1

4.2

54 reviews

    • Reviewed on May 27, 2026
    • Verified Review

    I have known Phoung Nyugen over 20 years. She has taken care of me and my family for years. She is very caring and thorough. I always recommend her when someone is looking for a primary care physician.

    • Reviewed on May 22, 2026
    • Verified Review

    She was very amiable and professional with the information she provided and explained why I got the referrals I got.

    • Reviewed on May 15, 2026
    • Verified Review

    Already reported to Dr. Clavcilla and administration through formal Complaint Regarding Office Visit on [omitted]

    • Reviewed on May 13, 2026
    • Verified Review

    knowledgable

    • Reviewed on May 10, 2026
    • Verified Review

    She is a great Dr

    • Reviewed on May 3, 2026
    • Verified Review

    I recently visited this nurse practitioner for a referral and left feeling discouraged and uncomfortable. During the appointment, I asked a few questions about my health, including diabetes neuropathy, because I wanted to better understand my symptoms. Instead of feeling informed and supported, I felt alarmed and judged. When I asked about neuropathy, the explanation I received focused heavily on worst-case outcomes, like losing toes, without much context or reassurance. While I understand the importance of being aware of risks, the way it was communicated felt overwhelming and lacking in empathy. I also felt that assumptions were made about my health and treatment without a full understanding of my medical history or the positive changes I’ve been working on. I came in for a specific purpose—a referral—but left feeling worse than when I arrived. I believe healthcare providers should aim to educate and support patients, especially when discussing sensitive or potentially serious conditions. A more balanced, compassionate approach would have made a big difference in my experience.

    • Reviewed on May 1, 2026
    • Verified Review

    She doesn’t listen to the patient, she has her mind set up on what you need or want.

    • Reviewed on Apr 30, 2026
    • Verified Review

    Direct and throrough

    • Reviewed on Apr 29, 2026
    • Verified Review

    shes the best

    • Reviewed on Apr 25, 2026
    • Verified Review

    Outstanding staff

    • Reviewed on Apr 15, 2026
    • Verified Review

    Personable Knowledgable Listens Proactive Compassionate Sympathetic We discuss treatments for my conditions

    • Reviewed on Apr 14, 2026
    • Verified Review

    She is not compassionate. Cold.

    • Reviewed on Apr 7, 2026
    • Verified Review

    Same reason as stated earlier.

    • Reviewed on Mar 21, 2026
    • Verified Review

    All my questions were answered in ways I could understand.

    • Reviewed on Mar 13, 2026
    • Verified Review

    She was rude and dismissive. She didn’t listen to anything I had to see. She ended out conversation with “and you need to do your part,” as if I haven’t bees following the advice from previous visits with my PCP and urgent care.

    • Reviewed on Mar 13, 2026
    • Verified Review

    Didn’t rush me

    • Reviewed on Mar 3, 2026
    • Verified Review

    Great provider. Efficient, friendly, professional.

    • Reviewed on Feb 25, 2026
    • Verified Review

    Dr.Phoung Nguyen pay to details and my request very well.

    • Reviewed on Feb 20, 2026
    • Verified Review

    she is a great doctor

    • Reviewed on Feb 13, 2026
    • Verified Review

    Extremely friendly

Page 1 of 3
  • Gender

    Female

    Board certifications

    National Commission on Certification of Physician

    Licenses

    NV, CS17656

    Employed or contracted

    Employed

    Network Name

    OptumCare Network of Nevada

    NPI

    1245487693

    Hospital affiliations

    Summerlin Hospital Medical Center