Skip to main content
Informational

Welcome, Optum New Mexico patients:

You’re in the right place to pay your bill, access your patient portal and contact customer service.

Health care

We provide affordable and personalized care

How can we help?

Helpful links

Financial

Accounts to help you save and pay for health care expenses

How can we help?

Helpful links

  • Resources

    Find contribution limits, savings tools, calculators and eligible expenses

  • Account support

    Find contact information and frequently asked questions

Tax season resources

Get ready for HSA tax season

If you used an HSA this year, the HSA Tax Center offers general information about contributions, eligible expenses and commonly used tax forms — all in one place.

Pharmacy

We make it easy to get medications you need, when and where you need them

How can we help?

Helpful links

  • Optum Rx

    For people with pharmacy insurance benefits through Optum Rx

  • Track orders

    Track your home delivery and specialty order

  • Pharmacy support

    Find contact information and answers to frequently asked questions

Mobile app

Optum Rx on the go

Request refills, track order status, manage billing information and much more.

Download on the App StoreGet it on Google Play
Melanie Boone, NP

Melanie Boone, NP

Optum Provider

Specialty

Family Nurse Practitioner

Languages

English

Seeing patients at

Patient Reviews

Patient review summary

Learn about our survey

5

4

3

2

1

4.2

102 reviews

    • Reviewed on Jul 30, 2026
    • Verified Review

    She was the Dr I saw for er follow-up in place of my PCP. She did everything great. Very caring. I went in hurting and unable to sit pain level at [omitted]. I left with pain level down.

    • Reviewed on Jul 28, 2026
    • Verified Review

    I DO REMEMBER, now that Melanie was shepherding a student NP. I LOVE Students!! --and was one for 22-years!!

    • Reviewed on Jul 23, 2026
    • Verified Review

    She is friendly caring understanding and is willing to sit and listen to me so that we can work on my health care needs and plans.

    • Reviewed on Jul 22, 2026
    • Verified Review

    Melanie always listens to what I have to say and she is respectful even in difficult conversations. She is empathetic and addresses my underlying issues.

    • Reviewed on Jul 9, 2026
    • Verified Review

    She talks to you explains your meds and also listens to your complaint about different meds.she is not hard to talk to she listens to everything you tell her.

    • Reviewed on Jul 9, 2026
    • Verified Review

    She listen patient. Doesn't rush me

    • Reviewed on Jul 8, 2026
    • Verified Review

    She’s very pleasant and professional.

    • Reviewed on Jul 8, 2026
    • Verified Review

    very helpful

    • Reviewed on Jul 2, 2026
    • Verified Review

    She's great, caring and knowledgeable!

    • Reviewed on Jun 30, 2026
    • Verified Review

    excellent bedside manners, great listener, and easy to talk to you about your medical concerns

    • Reviewed on Jun 30, 2026
    • Verified Review

    I related easily with her.

    • Reviewed on Jun 24, 2026
    • Verified Review

    From the moment Dr. Boone became my primary doctor, I've been so pleased with her. She is professional, informative, very pleasant to talk with.

    • Reviewed on Jun 10, 2026
    • Verified Review

    Dr. Boone is very caring, respectful, about me and my medical needs.

    • Reviewed on Jun 6, 2026
    • Verified Review

    She is thoughtful and very concerned about my condition and health.

    • Reviewed on May 29, 2026
    • Verified Review

    She is amazing, very compassionate, kind, respectful and knowledgeable, always ready to listen and respond

    • Reviewed on May 27, 2026
    • Verified Review

    she is patient and listens and responds to questions and concerns. I feel comfortable with her.

    • Reviewed on May 24, 2026
    • Verified Review

    She is friendly caring and understanding. She takes her time and listens to your concerns.

    • Reviewed on May 22, 2026
    • Verified Review

    She takes her time to listen and discuss other options concerning my medication

    • Reviewed on May 22, 2026
    • Verified Review

    She's wonderful and very compassionate

    • Reviewed on May 20, 2026
    • Verified Review

    Melanie Boone is kind, professional, considerate, spoke to me in every day easy to understand language. I felt valued and very well cared for!

Page 1 of 6
  • About Melanie Boone, NP

    After years as a registered nurse, Melanie Boone, FNP followed her passion for primary care by becoming a nurse practitioner, dedicated to helping people maintain and improve their health. She believes in a teambased approach to care, where the patientand anyone they choose to includeis a vital part of the decisionmaking process. Melanie is known for her collaborative style, compassionate care, and commitment to empowering patients through education and support. Outside of work, she enjoys traveling, hiking, skiing, attending live music events, and spending time with her French bulldog. In 2023, she and her wife joyfully welcomed their first child.

    Philosophy of care

    With a strong foundation in nursing and a deep commitment to primary care, Melanie focuses on preventive health, chronic disease management, and holistic wellness.

    Gender

    Female

    Board certifications

    Nurse Practitioners Certification Board

    Licenses

    NM, 66950

    Employed or contracted

    Employed

    Network Name

    Optum New Mexico

    NPI

    1780331546