Skip to main content
Informational

Welcome, Optum New Mexico patients:

You’re in the right place to pay your bill, access your patient portal and contact customer service.

Health care

We provide affordable and personalized care

How can we help?

Helpful links

Financial

Accounts to help you save and pay for health care expenses

How can we help?

Helpful links

  • Resources

    Find contribution limits, savings tools, calculators and eligible expenses

  • Account support

    Find contact information and frequently asked questions

Tax season resources

Get ready for HSA tax season

If you used an HSA this year, the HSA Tax Center offers general information about contributions, eligible expenses and commonly used tax forms — all in one place.

Pharmacy

We make it easy to get medications you need, when and where you need them

How can we help?

Helpful links

  • Optum Rx

    For people with pharmacy insurance benefits through Optum Rx

  • Track orders

    Track your home delivery and specialty order

  • Pharmacy support

    Find contact information and answers to frequently asked questions

Mobile app

Optum Rx on the go

Request refills, track order status, manage billing information and much more.

Download on the App StoreGet it on Google Play
Melanie Boone, NP

Melanie Boone, NP

Optum Provider

Specialty

Family Nurse Practitioner

Languages

English

Seeing patients at

Patient Reviews

Patient review summary

Learn about our survey

5

4

3

2

1

4.2

120 reviews

    • Reviewed on May 29, 2026
    • Verified Review

    She is amazing, very compassionate, kind, respectful and knowledgeable, always ready to listen and respond

    • Reviewed on May 27, 2026
    • Verified Review

    she is patient and listens and responds to questions and concerns. I feel comfortable with her.

    • Reviewed on May 24, 2026
    • Verified Review

    She is friendly caring and understanding. She takes her time and listens to your concerns.

    • Reviewed on May 22, 2026
    • Verified Review

    She takes her time to listen and discuss other options concerning my medication

    • Reviewed on May 22, 2026
    • Verified Review

    She's wonderful and very compassionate

    • Reviewed on May 20, 2026
    • Verified Review

    Melanie Boone is kind, professional, considerate, spoke to me in every day easy to understand language. I felt valued and very well cared for!

    • Reviewed on May 18, 2026
    • Verified Review

    She cares for her patients

    • Reviewed on May 15, 2026
    • Verified Review

    Personable, knowledgeable, caring and compassionate. Melanie listened to me inside answered my questions.

    • Reviewed on May 15, 2026
    • Verified Review

    Even though I do not have any health issues, she took the time to go over my history and reccomended tests to keep my health on track.

    • Reviewed on May 10, 2026
    • Verified Review

    Melanie is caring, professional and kind. She is always respectful and willing to listen. I trust her because she takes time to understand my concerns. I have never felt more at ease with any other doctor. I am comfortable with being vulnerable around her and I think I could tell her anything. She spells out the facts and options available. She does not belittle me or embarrass me when I mis-speak or lose my train of thought.

    • Reviewed on May 7, 2026
    • Verified Review

    Always professional

    • Reviewed on May 7, 2026
    • Verified Review

    I've been a patient at Optum on Coors for many many years. I felt disrespected when I was required to have a drug test for a prescription I've taken for decades. My years of experience with Optum proves that I am not a drug user or at risk for abusing the ONE and only prescription I take a day. I believe having to add 6 appointments to my year because of one prescription is a time and money waster for me and my insurance company. The one complaint I did have regarding discomfort and fatigue from shingles was met with, It just takes time. I would have appreciated a little empathy if that was the only response possible.

    • Reviewed on May 2, 2026
    • Verified Review

    She is very knowledgeable and great customer service. Answered all my questions and concerns.

    • Reviewed on Apr 30, 2026
    • Verified Review

    She is very attentive and respectful regarding my health concerns.

    • Reviewed on Apr 25, 2026
    • Verified Review

    Melanie is compassionate and and takes time to listen and address my concerns.

    • Reviewed on Apr 25, 2026
    • Verified Review

    Very kind, takes time to explain health, doesn’t rush through your appointment

    • Reviewed on Apr 23, 2026
    • Verified Review

    Very professional

    • Reviewed on Apr 20, 2026
    • Verified Review

    Very caring, and respectful to my needs.

    • Reviewed on Apr 18, 2026
    • Verified Review

    I like Melanie Boone as my doctor

    • Reviewed on Apr 18, 2026
    • Verified Review

    Melanie was exceptionally good on my last visit because she had numerous prescriptions (including new ones) & she had 2 referrals & she covered all of it (15 min appt in a 45 min appt)!

Page 1 of 6
  • About Melanie Boone, NP

    After years as a registered nurse, Melanie Boone, FNP followed her passion for primary care by becoming a nurse practitioner, dedicated to helping people maintain and improve their health. She believes in a teambased approach to care, where the patientand anyone they choose to includeis a vital part of the decisionmaking process. Melanie is known for her collaborative style, compassionate care, and commitment to empowering patients through education and support. Outside of work, she enjoys traveling, hiking, skiing, attending live music events, and spending time with her French bulldog. In 2023, she and her wife joyfully welcomed their first child.

    Philosophy of care

    With a strong foundation in nursing and a deep commitment to primary care, Melanie focuses on preventive health, chronic disease management, and holistic wellness.

    Gender

    Female

    Board certifications

    Nurse Practitioners Certification Board

    Licenses

    NM, 66950

    Employed or contracted

    Employed

    Network Name

    Optum New Mexico

    NPI

    1780331546