Skip to main content
Informational

Welcome, Optum New Mexico patients:

You’re in the right place to pay your bill, access your patient portal and contact customer service.

Health care

We provide affordable and personalized care

How can we help?

Helpful links

Financial

Accounts to help you save and pay for health care expenses

How can we help?

Helpful links

  • Resources

    Find contribution limits, savings tools, calculators and eligible expenses

  • Account support

    Find contact information and frequently asked questions

Tax season resources

Get ready for HSA tax season

If you used an HSA this year, the HSA Tax Center offers general information about contributions, eligible expenses and commonly used tax forms — all in one place.

Pharmacy

We make it easy to get medications you need, when and where you need them

How can we help?

Helpful links

  • Optum Rx

    For people with pharmacy insurance benefits through Optum Rx

  • Track orders

    Track your home delivery and specialty order

  • Pharmacy support

    Find contact information and answers to frequently asked questions

Mobile app

Optum Rx on the go

Request refills, track order status, manage billing information and much more.

Download on the App StoreGet it on Google Play
Lois Moss, NP

Lois Moss, NP

★★★★★ ★★★★★ 4.4 (318 ratings)
Optum Provider

Specialty

Family Nurse Practitioner

Languages

English

Seeing patients at

Patient Reviews

Patient review summary

Learn about our survey

5

4

3

2

1

4.4

★★★★★ ★★★★★

97 reviews

  • ★★★★★ ★★★★★ Feb 28, 2026
    Verified Review

    I'm very happy with her as my primary care. I've been her patient for many years. I have recommended her several times over the years, and will continue to recommend her to anyone that is looking for a primary care person.

  • ★★★★★ ★★★★★ Feb 26, 2026
    Verified Review

    Listens to concerns very personable and caring !

  • ★★★★★ ★★★★★ Feb 20, 2026
    Verified Review

    Lois is great!!

  • ★★★★★ ★★★★★ Feb 20, 2026
    Verified Review

    Because she is a good listener and shows a genuine concern for the care of her patients.

  • ★★★★★ ★★★★★ Feb 16, 2026
    Verified Review

    Already gave another person her name and number.

  • ★★★★★ ★★★★★ Feb 15, 2026
    Verified Review

    She is a good listener and very professional.

  • ★★★★★ ★★★★★ Feb 9, 2026
    Verified Review

    She was very professional, knowledgeable, and helpful. She is a good listener and had good ideas to address my health issues.

  • ★★★★★ ★★★★★ Jan 30, 2026
    Verified Review

    Lois B. Moss is very attentive and concerned

  • ★★★★★ ★★★★★ Jan 29, 2026
    Verified Review

    She's very easy to talk to and very good st her job

  • ★★★★★ ★★★★★ Jan 28, 2026
    Verified Review

    A

  • ★★★★★ ★★★★★ Jan 27, 2026
    Verified Review

    Didn't pay attention. Got my referrals wrong...which was the entire point of the visit to just get 2 referrals. She got 50% of that wrong. Also either had no bedside manner or else was having a bad day as she did NOT want to be there.

  • ★★★★★ ★★★★★ Jan 27, 2026
    Verified Review

    CNP Moss is very thorough and compassionate.

  • ★★★★★ ★★★★★ Jan 21, 2026
    Verified Review

    Very caring, attentive and compassionate.

  • ★★★★★ ★★★★★ Jan 20, 2026
    Verified Review

    Very pacific and kind

  • ★★★★★ ★★★★★ Jan 17, 2026
    Verified Review

    I felt she was fully engaged during my visit, really listened to me during our interview and was empathetic and kind! I felt very comfortable with her.

  • ★★★★★ ★★★★★ Jan 17, 2026
    Verified Review

    Knowledgeable, caring

  • ★★★★★ ★★★★★ Jan 17, 2026
    Verified Review

    She is always nice and always gives good advice and fixes all problems.

  • ★★★★★ ★★★★★ Jan 10, 2026
    Verified Review

    Lois Moss is WONDERFUL! I always enjoy chatting with her and look forward to my yearly visits.

  • ★★★★★ ★★★★★ Jan 8, 2026
    Verified Review

    She's a terrible listener and she rolls her freaking eyes way to freakin much, A very awful experience

  • ★★★★★ ★★★★★ Jan 6, 2026
    Verified Review

    Knowledgeable, respectful, good communication

Page 1 of 5
  • About Lois Moss, NP

    Lois Moss, NP, is a compassionate and experienced family nurse practitioner serving the Albuquerque community with over 14 years of clinical expertise. Since earning her credentials in 2011, Lois has been committed to delivering highquality, patientcentered care that spans all stages of life. Lois provides a broad spectrum of servicesfrom managing chronic conditions like diabetes and anxiety disorders to addressing geriatric health needs and musculoskeletal concerns.

    Philosophy of care

    Loiss philosophy of care is grounded in active listening, empowerment, and collaborative decisionmaking. She believes that healthcare should be a partnership, where patients feel supported, informed, and confident in their care journey.

    Gender

    Female

    Board certifications

    American Nurses Credentialing Center

    Licenses

    NM, CNP-01837

    Employed or contracted

    Employed

    Network Name

    Optum New Mexico

    NPI

    1598047706