Skip to main content
Informational

Welcome, Optum New Mexico patients:

You’re in the right place to pay your bill, access your patient portal and contact customer service.

Health care

We provide affordable and personalized care

How can we help?

Helpful links

Financial

Accounts to help you save and pay for health care expenses

How can we help?

Helpful links

  • Resources

    Find contribution limits, savings tools, calculators and eligible expenses

  • Account support

    Find contact information and frequently asked questions

Tax season resources

Get ready for HSA tax season

If you used an HSA this year, the HSA Tax Center offers general information about contributions, eligible expenses and commonly used tax forms — all in one place.

Pharmacy

We make it easy to get medications you need, when and where you need them

How can we help?

Helpful links

  • Optum Rx

    For people with pharmacy insurance benefits through Optum Rx

  • Track orders

    Track your home delivery and specialty order

  • Pharmacy support

    Find contact information and answers to frequently asked questions

Mobile app

Optum Rx on the go

Request refills, track order status, manage billing information and much more.

Download on the App StoreGet it on Google Play
Kristin Lonsberry, PA

Kristin Lonsberry, PA

Optum Provider

Specialty

Physician Assistant

Languages

English

Seeing patients at

Patient Reviews

Patient review summary

Learn about our survey

5

4

3

2

1

4.7

118 reviews

  • Apr 30, 2026
    Verified Review

    She is knowledgeable, thorough and caring.

  • Apr 30, 2026
    Verified Review

    She was very well prepared for my visit. She had read up on my chart and knew my medical history. She took time with me, listening to my questions and concerns. I was very impressed with her professionalism and unhurried manner.

  • Apr 26, 2026
    Verified Review

    Personable— listens— does not rush thru appt— caring

  • Apr 23, 2026
    Verified Review

    Cares about her patients

  • Apr 22, 2026
    Verified Review

    Very good doctor explains everything that is wrong with you , expertise

  • Apr 22, 2026
    Verified Review

    She understand, care and explain everything

  • Apr 21, 2026
    Verified Review

    She is knowledgeable and thorough in answering any questions I had.

  • Apr 18, 2026
    Verified Review

    Lonsberry has been great to look at my past medical history. When I first saw her 2025, she asked me what my A1c was and I said I don't know what that is. No ONE had ever checked it and now that she told me that measures, diabetes, I was shocked, I am [omitted], have family history on both sides with it, I am extremely over weight and no doctor ever tested for it. And now I find out I scored above normal and am prediabetic! She ordered colonoscopy, she is currently trying to find the cause of my low sodium, chloride and creatinine scores that resulted in my going to the Emergency room last week! She listens to me about my anxiety medicine and what my mental health. counselor suggested and she adjusted my dose with preventive directions to take it in the evening, side effects and paying close attention to my feelings and mood in case it is too much for me. And to contact her immediately if I need to. I am so glad I have her at my age to be so knowledgeable.

  • Apr 18, 2026
    Verified Review

    She is a competent PA

  • Apr 17, 2026
    Verified Review

    Very professional and was genuinely concerned about my health

  • Apr 15, 2026
    Verified Review

    She is concerned about my health

  • Apr 15, 2026
    Verified Review

    Kristin is amazing and truly listens and cares about her patients.

  • Apr 8, 2026
    Verified Review

    Great personality. This is my first appointment with her and I felt very comfortable with her. She is extremely patient and had answers for all my questions and I never felt rushed.

  • Apr 3, 2026
    Verified Review

    Could not get early prescription refills in advance of a 3-month holiday. Refills needed two weeks earlier than scheduled but request made three weeks in advance with Optum Home Delivery, but no action until the week prior to departure when message from Optum said that and appointment was necessary before these routine meds would be refilled, but no appointment was offered in the coming weeks. Patient ran out by of critical meds in February while in SE Asia. Substandard care.

  • Apr 2, 2026
    Verified Review

    Caring, compassionate, knowledgeable, honest, easy to talk with, efficient, great listener, awesome follow up.

  • Mar 24, 2026
    Verified Review

    She was very patient and attentive with me.

  • Mar 23, 2026
    Verified Review

    She listens carefully and responds to all my questions

  • Mar 23, 2026
    Verified Review

    Love her caring and professionalism

  • Mar 23, 2026
    Verified Review

    She was great

  • Mar 21, 2026
    Verified Review

    Attentive, thorough. Answers poorly formed questions well. Makes me confident that I have her full attention and she has significant training and experience.

Page 1 of 6
  • About Kristin Lonsberry, PA

    Kristin Lonsberry, PAC, is passionate about providing holistic, patientcentered care. She is dedicated to ensuring every patient feels heard and valued, working collaboratively to support healthier lifestyles and longterm wellness. Kristin graduated with honors from Louisiana State University School of Medicine in Shreveport. Born in Albuquerque and raised in Louisiana from the age of nine, Kristin is thrilled to return to her hometown to begin her career and serve the local community. Outside of work, she enjoys learning to ski, exploring local coffee shops, and volunteering at her church.

    Philosophy of care

    Kristin believes in working together with individuals to create personalized care plans that support longterm wellness and healthier lifestyles.

    Gender

    Female

    Board certifications

    National Commission on Certification of Physician Assistants

    Licenses

    NM, PA2024-0148

    Employed or contracted

    Employed

    Network Name

    Optum New Mexico

    NPI

    1982438529