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Carolyn Castillo, MD
Optum Provider
Specialty
Internal Medicine
Languages
English
Seeing patients at
Patient Reviews
Patient review summary
Learn about our survey4.0
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She listens and cares about me. She takes her time during an office visit and spends the time she needs to ensure my needs are taken care of.
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Unreliable, unfriended, judgemental, can't relate to patient. Doesn't take my concerns seriously.
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She is very thorough and takes the time needed to address all issues.
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Rude, doesn’t listen, argues
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She seems to care about her patients wellbeing.
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She is a good Dr. we were supposed to have an appointment with her probably 2 years ago for a meet your Dr. It was canceled by them twice, then we were told she had no more openings for a new patient! It wasn’t our fault they canceled! We still don’t have a Dr. They are trying to schedule us with a nurse practitioner.
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She seemed very busy and was quite behind in coming into the room where I waited. I wasn't informed about why by a staff person. I was scheduled for a 6 months check up that happened to be a week after an atrial ablation procedure for AFib, so she wanted to follow up in 3 months. The MA had taken my vitals and updated my medication changes that the cardiologist deleted following the successful ablation, so this appointment could have been much more brief after she got in the room. Instead, she went through every condition and medication one by one and did a brief physical additionally.
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Very thorough
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She is an excellent physician who takes the time to listen to my health concerns, discuss my care options, and helpful with her knowledge of the Albuquerque health care system. She is kind yet firm…and has a good sense of humor.
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She’s a great doctor but I feel Optum overloads her with patients. She doesn’t complain
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Spent time on my visit and didn’t rush through
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Dr. Castillo Listens, explains and treat you with respect. No arrogant behavior.
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Best Doctor I've had.
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she is very bisy
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Dr. Castillo takes the time to listen and respond to questions
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Dr Castillo listens to me and does what she can to help
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She stayed on the computer too long
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takes time to listen to any issues I have
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Because she’s very conscientious and concerned about my health.
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Dr. Castillo has good clinical skills, yet lacks empathy. She can be curt and sarcastic.
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About Carolyn Castillo, MD
Dr. Carolyn Castillo, MD is a seasoned internal medicine physician, with over 40 years of experience in adult primary care. A graduate of the University of New Mexico School of Medicine, Dr. Castillo is passionate about comprehensive healthcare, with a special focus on Medicare Annual Wellness Visits. Her clinical expertise includes the treatment of diabetes, hypertension, kidney disease, and heart failure, among other chronic conditions. Fluent in both English and Spanish, Dr. Castillo is known for her thorough approach and dedication to preventive care. She is committed to making quality healthcare accessible to her community.
Philosophy of care
Dr. Castillo believes that empowering patients with knowledge is key to improving health outcomes and encourages active participation in their care.
Gender
Female
Board certifications
American Board of Internal Medicine
Licenses
NM, 88-136
Employed or contracted
Employed
Network Name
Optum New Mexico
NPI
1487764387
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