Patient Reviews
Patient review summary
Learn about our survey4.8
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Last year she said she placed an order for my new equipment on [omitted] with MSC. No one followed up to see if it was received or if I had my new equipment until 3 months later. I still did not have it. So new order was placed with another supplier, Lincare. I followed up a week later with lincare and they never received order. So I called Cayla’s office and left a message. Never heard back. I called Lincare a week later and something had come through the day before but not an order. The tech asked me if it was a new machine or supplies. She didn’t have my address, phone or insurance info. So 2 weeks after my last video appt I still have nothing confirmed.
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Good experience. Cayla was knowledgeable, had reviewed my charts, asked good questions, and made reasonable recommendations.
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Very knowledgeable, thorough, personable. Did not rush, but covered everything and gave ample time for me to address my questions.
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Very helpful With supplies and the appointment
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She is such a caring doctor and very easy to understand
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She was very professional
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She was very knowledgeable, informative, and easy to communicate with.
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She was very respectful and knowledgeable. She took her time to address my concerns, and explained in a way that put me at ease.
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Friendly, thorough and caring
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n/a
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very helpful and clear. answered my questions. spent appropriate time with me
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She's amazing and always feels like she knows me. She comes prepared and ready to talk about my issue.
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She was concerned about my AIC from last October and wanted ti know if I had considered GLP-1 drugs. This was not what our appointment was for.
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She is knowledgeable and professional
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Extremely helpful. She’s the reason I finally found the issue with my sleep/tiredness. I may have never found out without her intervention
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Caring and easy to speak to
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She provides excellent care
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Only met her on virtual 1 time
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Although she was 20 minutes late to the virtual appointment, once she did she took the time to listen, asked clarifying questions, and recommended appropriate care.
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Very knowledgeable, professional.
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Gender
Female
Board certifications
American Association of Nurse Practitioners
Employed or contracted
Employed
Network Name
Optum Indiana
NPI
1427131143
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Insurance Accepted
This list is for informational purposes only and may not reflect the most current plans accepted by the provider. Optum accepts most major health insurance plans. Please contact your insurance company to confirm your coverage, eligibility, and the provider's participation in your plan.
- Most major plans accepted
- please call to verify.
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Medical School
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Indiana University, Purdue University Indianapolis
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The contact information listed will direct you to a licensed representative that works with Medicare enrollees to explain Medicare Advantage and Prescription Drug Plan options. There may not be plans available in your area. Any information provided is limited to those plans offered in your area.
The contact information listed will direct you to a licensed representative that works with Medicare enrollees to explain Medicare Advantage and Prescription Drug Plan options. There may not be plans available in your area. Any information provided is limited to those plans offered in your area. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options.