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Informational

To all affected by the Los Angeles wildfires:

We are deeply saddened by the wildfires ravaging Los Angeles, and our hearts go out to those who have been impacted. We're here to support and connect you to the help you need.

Patient support in California

We’re here to help you get the care you need, when you need it.

Our representatives are available by phone to answer your insurance, billing and other nonmedical questions. We can also help you:

  • Choose or change your doctor.
  • Update your personal information.
  • Check on a referral to a specialist.
  • Transfer or get your medical and prescription records.

Find more information about helpful topics below.

We're here to help

   

Phone support

If you want to talk to someone, call us anytime.
 

Call 1-877-267-8861

Interpreter services

Interpreter services are available at
no cost to non-English speakers.
 

Call 1-877-267-8861

Live chat

We're also available to chat live. 
 

Chat in English

Hablar en Español

Disclaimer: Members in San Bernardino, San Diego and Riverside counties can request a copy of benefit provisions, guidelines and protocols informing referral decisions by calling your primary care physician or specialist.