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I'm an Optum Financial account holder

The back of my payment card says optumfinancial.com or connectyourcare.com.

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I'm an Optum Bank account holder

The back of my payment card says optumbank.com.

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Can't find the answers you need?

Online: Sign in to access self-help tools and assistance. 

Sign in here if the back of your payment card says optumfinancial.com or connectyourcare.com.

Sign in here if the back of your payment card says optumbank.com.

Phone: Our customer support center is available for assistance 24/7. For proper call routing and handling, please call us at the phone number found on the back of your payment card. 

You may also contact us at: 1-866-234-8913.

Email: customercare@optum.com

If you have a health savings account (HSA) and flexible spending account (FSA) or health reimbursement arrangement (HRA), here's the contact information you're looking for.

Online: Sign in to access self-help tools and assistance. 

Sign in here if the back of your payment card says optumfinancial.com or connectyourcare.com.

Sign in here if the back of your payment card says optumbank.com.

Phone: Our customer support center is available for assistance 24/7. For proper call routing and handling, please call us at the phone number found on the back of your payment card. 

You may also contact us at: 1-800-243-5543.

Email: accountholderservices@optum.com

Online: Sign in to access self-help tools and assistance.

Phone: Our customer support center is available for assistance 24/7. For proper call routing and handling, please call us at the phone number found on the back of your payment card. 

You may also contact us at: 1-800-243-5543.

For CERA Transportation please call: 1-877-462-5039.

Online: Sign in to access self-help tools and assistance.

Phone: Our customer support center is available for assistance from 7 a.m. to 7 p.m. CT, Monday through Friday at 1-855-687-2021.

HealthSafe ID is our leading technology that strengthens website authentication protocols and enhances the security of your account by adding dual-factor authentication so it remains safe and secure. HealthSafe ID makes signing in easy and more secure.

Get more information here.