+ Sales Inquiry
For information about Optum solutions for your business.
Information about Optum Pharmacy Benefit Management Solutions
+ Individual & Member
For questions in reference to a claim, your benefits or a letter you received.
OptumRx Prescription Customer Service & Mail Order Pharmacy(800) 788-4863
Financial Accounts & COBRA
Health Saving & Reimbursement Accounts, Retiree Accounts, Benefits Administration, COBRA Administration.
Mental Health, Substance Abuse, EAP(800) 888-2998
Complex Medical Conditions
Transplantation, Cancer, Chronic Kidney Disease, Congenital Heart Disease, Infertility, Neonatology, Obesity, Pregnancy, Women's Health Service
Lien & Accident Information
Subrogation/Third Party Liability Questionnaire(866) 876-2791
Medicare Prescription Drug Plan Members (PDP) Support(877) 889-6358 | TDHI for the hearing impaired: (800) 498-5428
Online Wellness Portal Support
Online Portals, Health Assessments, Online Wellness Programs, Online Coaching
Discount Health & Wellness Program(800) 377-0263
Physical Health(800) 873-4575
+ Technical Support
For information in regards to a product or service you are already using.
AIM Health Technical Support(615) 503-1000
GeoSuite: GeoNetworks, GeoCoder, Data Cleaner, Directory Expert, Disruption Analysis, NetworksPro(800) 683-8434 opt 1 | email@example.com
Optum Clinical Solutions (Picis)(866) 405-5402
OptumRx Business Client Portal
Parallaxi & Trendview Technical Support(800) 367-2427
Stepwise Medical Underwriter/Impact Suite or Insight Chart Sync(866) 818-7503 | firstname.lastname@example.org
+ Provider Services
For questions related to claims or credentialing with entities of Optum.
Pharmacy Prior Authorization(800) 711-4555, option 2
Rx Healthcare Professionals Portal
Financial Services & Payment ServicesElectronic Payments and Statements: (877) 620-6194 | Financing & Credit: Adrian Hebig at: (763) 732-6269
Behavioral Health Network(800) 888-2998
Complex Medical Conditions Network(800) 847-2050
Directory or Geographical Update Questions(800) 683-8262
Physical Health Network(800) 873-4575
Provider Inquiry Resolution Team
Questions regarding a Claim Audit on Medical Records
+ Life Science Services
For information on our global Life Sciences businesses and locations.
1st Floor, 370, 372 Norton Street, Lilyfield Australia 2040+61 2 9572 4500 | email@example.com
15/F, Unit 1505-1506, Orient Center, 699 Nanjing West Road, Shanghai, 200041, P.R.C.
Maidenhead, United Kingdom
Star House, 20 Grenfell Road, Maidenhead, Berkshire SL6 1EH+1-612-234-9015 | firstname.lastname@example.org
Uxbridge, United Kingdom
3rd Floor, Beaufort House, Cricketfield Road, Uxbridge United Kingdom UB8 1QG+1-612-234-9015 | email@example.com
Burlington, Ontario, Canada
5500 North Service Road, Suite 501, Burlington, Ontario L7L 6W61-800-765-6713 | firstname.lastname@example.org
Dundas, Ontario, Canada
4 Innovation Drive, Dundas, Ontario L9H 7P31-866-722-6734 | email@example.com
+ Corporate Information
For information about media contacts, corporate headquarters and employment information.