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Contact us

If you have a question or need support, please contact us at one of the options below.

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Optum patient support

Find patient care and support information.

Get patient support

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Optum Rx customer service

For help with prescription refills, account passwords and other prescription benefits needs, call 1-800-356-3477.

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Optum Financial customer service

For current account holders, find support at the link below or call 1-866-234-8913.

Get customer support

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Optum Specialty Pharmacy customer service

For patient support, call 1-855-427-4682 or email or sign in to your account. For additional assistance, see more ways to get in touch.

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Optum Infusion Pharmacy customer service

For patient support, visit us here. 

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General inquiries

Call the number on the back of your membership card or call the corporate switchboard, Monday through Friday, at 1-888-445-8745.

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988 Suicide and Crisis Lifeline

Call 988 or 1-800-273-TALK  / En español 1-888-628-9454

1-800-799-4889  (TTY)

Text "HELLO" to 741741 or visit https://988lifeline.org/.

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Live and Work Well

Get support, answers and expert care for mental health and substance use disorders. Call 1-800-557-5745 or visit the Live and Work Well website.

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Dental network customer service

For support with your dental benefits, call 1-877-816-3596.

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Subrogation support

Access the online Subrogation/Right of Reimbursement form for members.

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Product and service support for providers and clients

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Optum medical professionals

Find support and resources for health care providers or learn about career opportunities.

Information for medical professionals

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Pharmacy care services

If you are a prescriber or pharmacy, get in touch with us here.

Contact Optum Rx

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Financial solutions

Contact your representative directly or get your financial support questions answered.

Get help with Financial solutions

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Technical support

Find help for products and services used by health care providers and organizations.

Get technical support

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Sales inquiry form

Are you a looking to PURCHASE a product or service? Tell us more, so we can connect you with the right Optum specialist. If you are looking for pharmacy services, contact Optum Rx sales.

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